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Carol Ming Chou, MD

Associate Professor of Clinical Medicine
Health System Clinician, Department of Medicine, University of Pennsylvania School of Medicine
Director of Clinical Communication Coaching, University of Pennsylvania School of Medicine, Internal Medicine Residency Program
Co-Director, Communication Curriculum, University of Pennsylvania Internal Medicine Residency Program
Department: Medicine

Contact information
Penn Internal Medicine Associates at the Science Center
3701 Market Street
7th Floor, Suite 741
Philadelphia, PA 19104
Office: 215-349-5200
Fax: 215-615-0038
BA (Biochemical Sciences)
Magna Cum Laude Harvard/Radcliffe Colleges, Cambridge MA, 1988.
Columbia University College of Physicians & Surgeons, New York, NY, 1992.
Post-Graduate Training
Intern in Internal Medicine, University of Chicago Hospitals , 1992-1993.
Resident in Internal Medicine, University of Chicago Hospitals , 1993-1995.
American Board of Internal Medicine, 1995.
American Board of Internal Medicine Recertification, 2005.
American Board of Internal Medicine Recertification, 2015.
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Description of Clinical Expertise

I received fellowship training in healthcare communication 2008-2014 from the American Academy on Communication in Healthcare (now Academy on Communication in Healthcare). I am currently serving a 3 year term as the Co-Director of the Academy's faculty-in-training program.
I am certified by the Academy on Communication in Healthcare to teach relationship-centered communication skills workshops nationally.
I am trained in delivering and teaching a variety of provider-patient communication skills such as behavior change counseling, breaking bad news, and managing high-stakes challenging encounters including end-of-life communication and pain and opioid management. I teach these skills to residents and faculty at Penn as well as across the country.
I serve as a coach to faculty and trainees at Penn on communication skills and professionalism lapses.

Description of Other Expertise

Small-group facilitation

Selected Publications

Chou, C.: Obesity. Women's Health Care Clinical Vignettes. Veet L (eds.). Hanley & Balfus, Inc, Philadelphia, Page: 325-332, 2000.

Chou, C.: An Alternative Cause and Treatment of Hemolysis. Journal of General Internal Medicine 14(2): 172, 1999 Notes: Presented at the Society of General Internal Medicine Meeting, San Francisco, 1999.

Chou, C.: Evaluation and Treatment of Hypertension. Rheumatic Disease Clinics of North America. Baime M.J., Mandell B.F. (eds.). W.B. Saunders, Philadelphia, Page: 521-537 (Chapter 3), August 1999.

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Last updated: 04/20/2018
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