Coaching Skills for Supervisors

(Training)
Calendar: HR/Training
Date: Thursday 11/3/2011
1 Year(s) 6 Month(s) 3 Week(s) 3 Day(s) ago
Time: 9:00 am - 12:30 pm
Organizer: Megan Maxwell ( )
URL: http://knowledgelink.upenn.edu/knav/oneclick.jsp?coMasId=16300
Notes: Most managers are aware that the old school command and control method of supervising simply isn't as effective as involving employees in their development. From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, this program provides the tools and techniques to increase any employee's performance.Successful completion of this course will increase your knowledge and ability to:
  • Recognize and apply the five approaches to coaching
  • Employ inquiry and advocacy skills when communicating
  • Implement the steps to effective coaching
  • Follow the four-step preparation process for conducting a coaching session
 
Location: Biomedical Research Building (BRB II/III), Seminar Room 1412