Center for Bioethics / Projects / Mediation
Managing Patient/CaregiveR Conflict Through Mediation
Edward Bergman, JD and Autumn Fiester, PhDABOUT THE PROJECT
The Penn Center Mediation Program offers training in clinical ethics mediation skills and techniques for physicians, nurses, administrators, ethics committee members, social workers, legal counsel, pastoral care provides and other health care professionals. This program enhances the skill set of any health care professional who deals with conflict in a clinical setting. Our workshops cover an introduction to the mediation process, dynamics of the patient/provider relationship, categories of clinical ethics disputes, the neutrality dilemma, and mock mediations. Students will be placed in a variety of clinical simulations in which they will play the roles of disputants and mediators, with ongoing discussions and critiques of mediator performance. For more information, contact: Robin Hartley, hartleyr@mail.med.upenn.edu.
For more information, please download the brochure here (pdf)