Anderson L.A., Sharpe P.A. Improving patient and provider communication: A synthesis and review of communication interventions. Patient Education and Counseling 17 (2): 99 - 134.
Clayton M.F., Dudley W.N., Musters A. Communication with Breast Cancer Survivors. Health Communication 2008; 23 (3): 207-221.
Fleisher L., Buzaglo J., Collins M., Millard J., Miller S., Egleston B., Solarino N., Trinastic J., Cegala D.J., Benson A.B, Schulman K.A., Weinfurt K.P., Sulmasy D., Dienfenbach M.A., Meropol N.J. Using health communication best practices to develop a web-based provider-patient communication aid: The CONNECT™ study. Patient Education and Counseling 71 (3): 378 - 387.
Hall, J.A., Irish, J.T., Roter, D.L., Ehrlich, C.M., Miller, L.H. Gender in medical encounters: An analysis of physician and patient communication in a primary care setting. Health Psychology 1994; 13 (5) : 384 - 392.
Roter D.L., Hall J.A. Physician gender and patient-centered communication: A critical review of empirical research. Annual review of public health 2004; 25 (1) : 497-519.
Wallace L.S., DeVoe J.E., Bennett I.M., Roskos S.E., Fryer G.E. Jr. Perceptions of healthcare providers' communication skills: Do they differ between urban and non-urban residents? Health & Place 14, (4): 653-660.