Office of Organization Effectiveness

Perelman School of Medicine at the University of Pennsylvania

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For more information please contact us by phone 215-573-0682 or email:

Interviewing and Selection

Selecting the right person for a job can be a challenging task. We can help you conduct job-specific, competency-based interviews that will increase your confidence in making the right hiring decisions.  Contact our office for more details on any of the following services:

Identifying critical skills and characteristics

We can help you identify the job-specific competencies that are most directly associated with effective performance.

View standard competency models (requires pennkey authentication) that are available for many positions within the Perelman SOM:

  • Clinical Research Assistant A/B
  • Clinical Research Coordinator A - Clinical Research Nurse B
  • Clinical Research Coordinator B/C - Clinical Research Nurse C/D
  • Clinical Research Coordinator Supervisor - Clinical Research Nurse Supervisor - Project Manager
  • Faculty Coordinator (Primary Role)
  • Faculty Coordinator (Multiple Roles)
  • Grants Coordinator
  • Grants Manager
  • Research Specialist A/B
  • Resource Technologist A/B/C

For other positions, we will meet with you and provide the tools and process necessary to help you identify the critical competencies for the specific job you are filling.

Creating structured interviews

Conducting consistent interviews with the right interview questions is essential to finding out whether or not your candidates possess the competencies and characteristics your job requires. We can help you select questions and design an effective interview process utilizing Interview Architect® , an online interview design tool. Interview Architect® uses the behavioral interviewing approach and provides you with a library of questions to select from for each competency.

View a sample interview plan created with Interview Architect ®.

Developing interviewing skills

Being a good interviewer requires skill and practice. We provide training on behavioral interviewing techniques that gives you the opportunity to learn the process and practice the skills. You can attend our scheduled classes or to arrange a custom program for your group.

For just-in-time help, watch brief examples of How to Conduct Interviews using the Interview Architect® technique.

How to Conduct Interviews