Office of Organization Effectiveness

Perelman School of Medicine at the University of Pennsylvania

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For more information please contact us by phone 215-573-0682 or email: oe@mail.med.upenn.edu

Training and Development

Management Development Programs

The Supervisory Certificate Program provides an introduction to the skills and information necessary to being an effective supervisor within the Perelman SOM. Instructors for the program represent a variety of offices across the SOM and University, including the Office of General Counsel, the Office of International Programs, the Office of Affirmative Action and Equal Opportunity Programs, Perelman SOM Human Resources,  and the Office of Organization Effectiveness. To receive the certificate, participants must complete a core series of classes and two additional “elective” courses.

For detailed information about courses and dates, click here .

NOTE: To register for the Supervisory Skill Certificate Program after the online registration period, call 215-573-0682 or email oe@mail.med.upenn.edu. This program is not available through Knowledge Link.

The LeadingSuccess® Program is an introductory leadership skills development program targeted to faculty and staff in management roles who are motivated to increase their current effectiveness and learn how to prepare themselves for more complex or senior positions in the future. Participants must be nominated by their supervisor. For complete details on the program,click here.

Classes and Learning Resources

Our office offers a variety of instructor-led and e-learning courses to support the development needs of faculty and staff in the following categories

  • Human Resources
  • Career Development
  • Quality of Life
  • Professional Development

To see a complete list of classes and online training available from our office:

  • Log in to Knowledge Link
  • Click “Catalog” at left.
  • Under “Include Courses offered by” select SOM-Office of Organization Effectiveness-OE
  • Click Search

For additional training from other University departments click here.

Customized Training

The Office of Organization Effectiveness provides customized training services to address the specific development needs of a team, unit or department. We are ready to help you with your staff training initiatives.  Our staff can:

  • Conduct training needs assessments
  • Conduct focus groups
  • Deliver customized versions of existing programs or design and deliver new programs
  • Design training metrics
  • Evaluate the impact of training

Assessments

The Office of Organization Effectiveness can administer assessments to help individuals and teams understand their work styles and play to their strengths.

Voices® 360 Feedback. Voices® is an assessment that provides feedback about an individual’s skills and attributes from supervisors, peers, direct reports, and others. It allows faculty and staff to assess strengths and weakness in their workplace performance, interpersonal communication and/or management style with a focus on individual development. The information provided by this feedback can be used to create organizational and individual development plans. Faculty and staff also gain tremendous personal benefit as they see how their leadership style and methods are perceived by those they manage. As they make adjustments to better manage their employees, the entire organization benefits from the improved productivity.

Myers-Briggs Type Indicator® (MBTI).The Myers-Briggs Type Indicator is a nonjudgmental personality inventory that allows people to gain an understanding of their differences, particularly with respect to energy source, information gathering, decision making, and lifestyle/ work patterns. The MBTI produces 16 different personality types, each with its own characteristics and strengths. It is commonly used for individual coaching, team building and faculty/staff professional development.

Resource Library

Ideas Into Action Guidebooks Library. The Office of Organization Effectiveness maintains a resource library for Staff and Faculty of the SOM. The library contains a series of 34 guidebooks from the Center for Creative Leadership on a variety of leadership and professional development topics including conflict, teamwork communications, giving feedback, and professional development. These are short “quick read” resources for specific needs. A full listing of guidebooks, along with an executive summary of each one, can be downloaded here. Resources may be checked out by contacting our office at 573-0682 or emailing us at oe@mail.med.upenn.edu.

Coaching

Coaching is an excellent way to attain a variety of work skills and behaviors that will improve leadership, employee accountability, teamwork, communication, goal setting, strategic planning and more.  We work with faculty and staff through a one-on-one, confidential process to bridge skill gaps and develop strategies for addressing a variety of leadership challenges.