The Penn Medicine Academic Computing Services (PMACS) organization was recently formed through the consolidation of several of the largest groups on campus providing computing services to departments, centers and institutes. The PMACS team now consists of approximately eighty information technology professionals providing services such as desktop support, server administration, storage management, high performance computing, software development, data base development, vendor application deployment/support and staff leadership. This new organization will continue to evolve and grow to meet the education, research and administrative computing needs of the entire Perelman School of Medicine.
Server hardware and software management, Virtual environment management, Networking management and support, Data and database management, Server-based software administration, Client application support and maintenance.
PMACS has a team of web designers and programmers that develop web-based database applications. Development is currently limited to applications with school-wide relevance or benefit and to clients paying for software developers.
Any Perelman School of Medicine department, center, institute, graduate group, lab, or student organization may request an account on our web server. Included with each account is a 30 MB disk quota and a variety of services and security options.
The School also provides a web development platform for those groups interested in doing their own application development. The platform consists of an Apache web server running on Linux, PHP, and mySQL. This server is managed by PMACS, housed in a secure machine room, and backed up on a regular nightly schedule. Programming support, beyond the creation of accounts, is not available.
Customer Service for PMACS is facilitated by Service Information Officers (SIOs) who interact with individuals, departments, institutes or centers seeking assistance in obtaining support or determining appropriate course of action on a new information systems/informatics project. We will also work within PMACS to establish cost effective means for ongoing service, reporting, and support. In addition, we will coordinate projects that span multiple organizations in Penn Medicine to achieve the goals of administration, education, and research.
PMACS Client Services Group maintains a close relationship with the University's Information Systems and Computing Department (ISC). We expediently serve customers by leveraging our intimate working knowledge of School buildings and operations in order to facilitate networking requests and telephony issues. PMACS acts as a local management and customer service interface for the many IT services provided by the University.