Customer Support
PennKey Support for Monell Employees
Obtaining and Renewing a PennKey
Please contact the Monell office of Human Resources at 267-519-4730.
Resetting a Forgotten PennKey Password
- Request a PennKey Setup Code for Pickup from PMACS
- Obtain a PennKey Setup Code via U.S. Mail through ISC's Setup Code Service
- PennKey Challenge–Response system
- Warning Regarding Setup Codes
For more information, email medhelp@mail.med.upenn.edu or submit a ticket.