Customer Support
PennKey Support
A PennKey and its associated password are required to access many of Penn's network resources.
A PennKey Setup Code is a temporary identifier used to register a PennKey and password or reset a forgotten PennKey password.
Select your affiliation from the list below for specific assistance with PennKey services:
- Perelman School of Medicine Faculty, Staff, and Students
- UPHS and Other Health System Members
- CHOP
- Monell
- Guests
For more information, email medhelp@mail.med.upenn.edu or submit a ticket.