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Apple Mail 3.x is included with Mac 10.4 and above, and is the recommended e-mail client for Mac users.
This document will help you...
Prepare your computer
Configure Apple Mail
Setting up message deletion
Setting up junk mail filtering
Getting help
Mail is a program that comes built-in with Mac OS 10.4. You will find it in your "Applications" folder on your hard drive.
Your mail.med account requires Kerberos, a technology that will allow you to log into the mail server securely. Instructions for setting up Kerberos are available at http://www.upenn.edu/computing/product/specs/kerberosmac.html .
Make sure that you are logged in to Kerberos before starting the configuration of Apple Mail.
Open Mail using either the shortcut in your dock, or in "Applications" folder.
If you are setting up your first account in Apple Mail you will be automatically shown the guided setup tool. If you are setting up an additional account in Apple Mail open the "File" menu and choose "Add Account"
Click "Continue" to begin the setup
In the pull-down menu labeled "Account Type" choose "IMAP"
In the field labeled "Account Description" enter "mail.med Account" (without the quotes, of course)
In the field labeled "Full Name" enter your name as you would like it to appear in your outgoing messages
In the field labeled "Email Address" enter your mail.med e-mail address
Click "Continue"
In the field labeled "Incoming Mail Server" enter mail.med.upenn.edu
In the field labeled "User Name" enter your mail.med account name, the portion of your e-mail address that comes before the @ sign
Leave the field labeled "Password" blank
Click "Continue", mail will attempt to verify the data you entered
In the field labeled "Outgoing Mail Server" enter smtp.mail.med.upenn.edu
Click on the checkbox labeled "Use Authentication"
In the field labeled "User Name" enter your mail.med account name, the portion of your e-mail address that comes before the @ sign
Leave the field labeled "Password" blank
Click "Continue", mail will attempt to verify the data you entered
Mail will give you a summary of the account setup
Click "Continue" and your account will be setup in Apple Mail
Mail will give you the option of Importing Mailboxes from another e-mail program, or the option to Create Another Account
Click "Done" when you are finished with these options
Mail will ask if you would like to see some its new features, Click "No", you can always come back to this later (it's in the "Help" menu)
In the "Mail" menu choose "Preferences"
Click on the "Accounts" button
Click on your mail.med account in the list of "Accounts" on the left-hand side of the window
Click on the "Account Information" tab
Click on the "Server Settings" button
Enter 587 in the field labeled "Server port"
Click "OK"
Click on the "Mailbox Behaviors" tab
Uncheck (turn off) the button labeled "Store draft messages on the server"
Click on the "Advanced" tab
Check (turn on) the button labeled "Automatically synchronize charged mailboxes"
Enter Mail in the field labeled "IMAP Path Prefix"
Close the preferences window, if Mail asks you to save your changes click "Save"
In webmail the default behavior when you delete a message is to just mark the message for deletion, but to leave it in your account. Once you click the "Purge Deleted" button all the messages previously marked for deletion will be removed.
You can replicate this behavior in Mail, and we advise that you do so. If you move deleted messages into a Trash folder it could cause problems if you ever get close to the size limit on your account, also called your quota. When mail is moved from one folder to another, even the Trash folder, the server makes a copy of the original message in the destination folder, and then deletes the original. For a split second the message exists in two places, the original folder and the destination folder. If you don't have enough free space in your account you might be kept from deleting your mail. Not being able to delete your mail when you're running close to your size limit creates an obvious problem.
In the "Mail" menu choose "Preferences"
Click on the "Accounts" button
Click on your mail.med account in the list of "Accounts" on the left-hand side of the window
Click on the "Mailbox Behaviors" tab
Uncheck (turn off) the button labeled "Move deleted messages to the Trash mailbox"
Click on the "Advanced" tab
Uncheck (turn off) the button labeled "Compact mailboxes automatically"
Close the preferences window, if Mail asks you to save your changes click "Save"
When you click "Delete" now, messages will only be marked for deletion, but not actually removed.
To see messages that have been marked for deletion open the "View" menu and choose "Show Deleted Messages"
To hide messages that have been marked for deletion open the "View" menu and choose "Hide Deleted Messages"
To permanently erase messages marked for deletion open the "Mailboxes" menu, choose "Erase Deleted Messages", and select "In all accounts"
mail.med provides server-side spam filtering that is on by default on all new accounts. You can setup Apple Mail to share its Junk folder with the junk mail folder that already exists on the server. Messages that make it past the server-side spam filtering, but are caught by Apple Mail will end up with the rest of your spam, so you only need to look in one folder for false positives.
Mail learns what you think is spam. In the beginning Mail will just mark messages as spam, but it will not move them anywhere. You can change how Mail marks messages by clicking on the Junk/Not Junk button.
Once you're comfortable with what Mail flags as Junk...
Open the "Mail" menu and choose "Preferences"
Click on the "Junk Mail" button
In the "When junk mail arrives" section click on the button labeled "Move it to the junk mailbox (Automatic)"
Click on the "Accounts" button
Click on your mail.med account in the list of "Accounts" on the left-hand side of the window
Click on the "Mailbox Behaviors" tab
Check the button labeled "Store junk messages on the server"
Close the preferences window, if Mail asks you to save your changes click "Save"
In your list of mailboxes on the left-hand side of the Mail window you will find a folder named "caught-spam", this is where the server stores filtered messages. (If you have multiple accounts setup in Mail it might be a sub-folder of your mail.med account folders)
Click on the "caught-spam" folder
In the "Mailbox" menu choose "Use This Mailbox For" and select "Junk"
From this point on Mail will move junk messages that slipped by the server-side spam filter into the caught-spam folder.
The "Help" menu in Apple Mail has numerous articles to help you learn more about the application. If you need more help with Apple Mail you can contact your department's Local Support Provider. If your department does not have a Local Support Provider you can contact the School of Medicine Information Services at (215) 573-4636 or medhelp@mail.med.upenn.edu .