SOMIS News & Updates:

Zimbra users may use the webmail site (Zimbra - log in with your PennKey) with full functionality. We expect to have restored all clients including mobile phones by tomorrow morning.
Many machines at the School of Medicine have been compromised by a new type of virus that presents itself as an actual anti-virus product while a user is browsing the internet. If you experience anything remotely similar to this virus description, or are concerned about any suspicious activity on your computer, please contact your LSP immediately. For more information, please visit the following link.
Zimbra users are reporting an increase in spear-phishing attempts. Penn computer administrators will NEVER ask you for your password at any time via any medium. For more information about phishing, please see the following link.

Home > Services > Email Services > Email account deactivation

Email Account Deactivation

Your email account is eligible for deactivation as soon as

you are no longer actively working towards a degree in a School of Medicine academic program
you leave your position as School of Medicine faculty or staff
your account goes unchecked for more than six months (and mail is not being forwarded)
your account stays over quota for an extended period of time

Once your affiliation with the University becomes inactive you are no longer eligible for a Zimbra email account. There is no guaranteed period of time that your account will remain active once your affiliation ends. In some cases the School of Medicine Information Services will allow your account to stay active for a short period of time before it is automatically deactivated. If an expiration date is placed on your account you should receive a notice that your account is slated for automatic deletion.

Former students may request a permanent alumni email account by visiting the Penn Medicine Alumni page.

Departments in the School of Medicine may request immediate deactivation of an e-mail account. In such cases users may not receive notification that the account is marked for deletion.

To manually deactivate an e-mail account your business administrator should e-mail the School of Medicine Information Services at medhelp@mail.med.upenn.edu with the e-mail address in question and the date which the account needs to be deactivated.