Zimbra users are reporting an increase in spear-phishing attempts. Penn computer administrators will NEVER ask you for your password at any time via any medium. For more information about phishing, please see the following link.
On Sunday, June 7, 2009 the Zimbra email service will be unavailable beginning at 2:00am until 8:00am as the software is upgraded. Any mail sent during this outage will be queued and delivered once Zimbra is available again.
Ongoing issues with the UPHS network are slowing or preventing access to certain Penn services such as Kerberos, mail.med email, and BEN Reports. SOM IS is working with UPHS to make them aware of these continuing issues so that they may be resolved.
Adobe has acknowledged a critical un-patched vulnerability in Adobe Reader versions 9.0 and earlier that can lead to machine compromise. Until a patch is available, SOM affiliates are advised to turn off Javascript from within Adobe Reader. Instructions for doing so are found at the following link.
Obtaining access to the Computing Resources at the School of Medicine:
The first step to accessing computing resources at the School of Medicine is aquiring your Pennkey. Please see the Pennkey page for information on how to obtain your Pennkey. Please remember, you must be active in payroll overnight to be eligible for a Pennkey.
After you have set up your Pennkey, you must wait 24 hour prior to requesting your mail.med email account. You can request your mail.med email account here: http://www.med.upenn.edu/apps/my/eam. It can take up to 2 business days for your email account to be created. You can check on the status of your account by visiting the link where you put the request in. Once the email account has been created, you can either use webmail for checking/sending mail or you can also have your LSP set up a mail client for you. Please contact your LSP for more information.
Other Useful Information:
U@Penn- Information for Faculty and Staff of the University of Pennsylvania