SOMIS News & Updates:

Zimbra users may use the webmail site (Zimbra - log in with your PennKey) with full functionality. We expect to have restored all clients including mobile phones by tomorrow morning.
Many machines at the School of Medicine have been compromised by a new type of virus that presents itself as an actual anti-virus product while a user is browsing the internet. If you experience anything remotely similar to this virus description, or are concerned about any suspicious activity on your computer, please contact your LSP immediately. For more information, please visit the following link.
Zimbra users are reporting an increase in spear-phishing attempts. Penn computer administrators will NEVER ask you for your password at any time via any medium. For more information about phishing, please see the following link.

Home > LSP Tools

LSP Tools

The University’s phone and email support service designed to serve the needs of Local Support Providers (LSP)

phone: 215-573-4017
email: prodesk@isc.upenn.edu

Collected here are University information security policies, privacy policies, network policies, and guidelines.

Networking

Network Port Request Form: Use this form for requesting PennNet Port activations, deactivations, installations and upgrades.
PennNet Consultation: Use this to request a consultation (either a walkthru or a meeting) to discuss the installation of wallplates or other PennNet services
IP Request Page: Use this form for PennNet IP Address Creation, Deactivation, and IP Billing Info. Update Requests
IP Router/Gateway Tool: Use this tool for obtaining the router and gateway for any given IP address on the School of Medicine Subnets.
IP Tool: Use this tool to find the IP address of a machine.
Incident Reporting: Use this tool to submit tickets to SOM Information Security

Other Useful Links