SOMIS News & Updates:

Zimbra users may use the webmail site (Zimbra - log in with your PennKey) with full functionality. We expect to have restored all clients including mobile phones by tomorrow morning.
Many machines at the School of Medicine have been compromised by a new type of virus that presents itself as an actual anti-virus product while a user is browsing the internet. If you experience anything remotely similar to this virus description, or are concerned about any suspicious activity on your computer, please contact your LSP immediately. For more information, please visit the following link.
Zimbra users are reporting an increase in spear-phishing attempts. Penn computer administrators will NEVER ask you for your password at any time via any medium. For more information about phishing, please see the following link.

Home > Services > Email Services > Requesting an email account

Requesting an Email Account

Who is eligible?

The School of Medicine provides a Zimbra email account for all students, staff, and faculty with a PennKey.

Students must be actively working towards a degree in a School of Medicine academic program.

Faculty and staff must be in Penn payroll with the School of Medicine as their primary affiliation.

Some staff that work outside of SOM buildings (HUP, CHOP, Wistar, Presbyterian, etc.) may be eligible for Zimbra accounts. We recommend that you choose an account that your computer support providers will support. For example, staff members in HUP facilities that do not receive support directly from a School of Medicine Local Support Provider should use an UPHS email account.

Requesting an account:

Please use the School of Medicine Email Account Manager application to request a new email account, http://www.med.upenn.edu/apps/my/eam .

Checking the status of your request:

Once you have submitted your application, you can check the status of your request by logging back in to The Email Account Manager website. Your request status will change to "Complete" as illustrated below once the email account is created.

status_complete

New Zimbra email accounts are generally created in one to two business days after submission of a request. If your account request is not processed within this time frame, then you may contact us using the information on the Requesting Help page.