SOMIS News & Updates:

Zimbra users may use the webmail site (Zimbra - log in with your PennKey) with full functionality. We expect to have restored all clients including mobile phones by tomorrow morning.
Many machines at the School of Medicine have been compromised by a new type of virus that presents itself as an actual anti-virus product while a user is browsing the internet. If you experience anything remotely similar to this virus description, or are concerned about any suspicious activity on your computer, please contact your LSP immediately. For more information, please visit the following link.
Zimbra users are reporting an increase in spear-phishing attempts. Penn computer administrators will NEVER ask you for your password at any time via any medium. For more information about phishing, please see the following link.

Home > Services > Email Services > Setting up Thunderbird using TLS (Basic Security)

Setting up Thunderbird using TLS (Basic Security)

This guide will show you how to set up Thunderbird to access your Zimbra account if you are using Basic Security. This guide assumes that you have already set up a local password in Zimbra Account Services at http://zimbra.upenn.edu.

If you don't already have it, download and install the latest version of Thunderbird

The site http://www.getthunderbird.com always has the latest edition of Thunderbird for Windows or Mac OS.

Launch Thunderbird and open "Account Settings" from the "Tools" menu

When the "Account Settings" window opens up, click on the "Add Account..." button in the lower left hand corner to bring up the Account Wizard. The Account Wizard may appear automatically if this is the first time you have opened Thunderbird. Make sure that "Email account" is selected in the "New Account Setup" window and click "Next."

Enter your Identity into the Account Wizard

Enter your name as you would like it to appear when you send email to others. Enter the email address you would prefer others to contact you at. This address will be the one people reply to and add to their address books when they receive email from you. When you're done, click "Next."

Enter "zimbra.upenn.edu" as both your incoming AND outgoing servers

Both your incoming and outgoing servers need to be set to "zimbra.upenn.edu" regardless of the email address you chose in the prior step. It is highly recommended that you select IMAP as your incoming server type. If you think you need to use POP, or are unsure of the difference between POP and IMAP, please contact your LSP who can help you make an informed decision. When you are done with this step, please click "Next."

Verify your Incoming User Name

It should be your PennKey user name. Click "Next."

Choose a name for this account

By default, the account will be named after your email address. If you would prefer to use a different name to refer to this account, please enter it here. When you are finished, click "Next."

Click "Finish" to exit the Account Wizard and finish setting up your account

You are finished with basic setup, but you need to remain in the "Account Settings" window to change a few more important settings. Click "Finish" to go back to the Account Settings window.

Change "Server Settings" under your new account

On the left hand side of the "Account Settings" window, choose "Server Settings" under your new account name. Under "Security Settings" in this window, choose "TLS." The final step will be to set up your Outgoing Server.

Choose "Outgoing Server (SMTP)" in Account Settings

The Zimbra server should already be in your Outgoing Server list. Select the zimbra.upenn.edu server from the list and click the "Edit..." button on the right hand side.

Set up the SMTP Server to use TLS and your password

Type a description for this server in case you add another one at a later time. Verify that the server name is zimbra.upenn.edu. It is recommended that you use port 587 to send email if you are off campus. Make sure that the "Use name and password" box is checked, and that your username is entered in the field. Finally, make sure TLS is selected and click OK.

Click OK to exit Account Settings and click on "Get Mail"

You may need to enter your local password once before Thunderbird can download your email for the first time.