JMEC Physical Plant

Maintenance and Service Request Procedures

In support of the SOM at the South Pavilion Expansion, Physical Plant will provide 24/7 coverage of Mechanical Systems, and Building Operations.  All Maintenance issues for the School of Medicine staff at the South Pavilion Expansion and the Smilow Center for Advance Medicine will be handled by our various mechanical building trades (Plant Operators, Plumbers, Carpenters, Electricians, etc.) per the following procedures:       

1) SERVICE DESK:
Monday – Friday 7:00am to 3:30pm call 215-662-2301
After Hours, Weekends & Holidays call the Page Operator 215-662-2222

The Physical Plant Service Desk should be called for the following maintenance issues:

2) ALL OTHER MAINTENANCE REQUESTS: Routine Maintenance Requests such as hanging items, painting, lock or door issues, etc. should be submitted via the SOM Building Administrator, Jennifer Adzima who will review/complete and forward the request to HUP Physical Plant for follow-up.

Send e-mail to:     jadzima@mail.med.upenn.edu:          
The e-mail must include the following information:

Once the information from the e-mail is entered into the Physical Plant MAPCON system, a Work Order (WO) number is created for tracking purposes. The WO number will be provided to the Building Administrator.

When the work is completed and closed out in the system, Physical plant will e-mail the Building Administrator with the completion date and the total cost for the job for tracking and or billing purposes.


PHYSICAL PLANT CONTACT INFORMATION:       

Work Requests:
Jim Powell
(215) 662-7622
james.powell@uphs.upenn.edu

Service Desk:
Belinda Jones (B.J.)
(215) 662-2301

SPE / SCTR Operation/Maint Supervisors:
Hector Colon Jr
(215) 301-8417
hector.colon@uphs.upenn.edu

Dennis Mcgeady
(267) 251-3984
dennis.mcgeady@uphs.upenn.edu

Associate Director, Physical Plant:        
Anthony DePrince
(215) 776-5750
anthony.deprince@uphs.upenn.edu

Asst. Director of Operations: 
Andrea Latzko
(215) 908-1075
andrea.latzko@uphs.upenn.edu

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