SCTR Distribution Services

General Information

SCTR Distribution Services Phone: 215-573-7694

Normal hours of operation for the Receiving Department are 8:00AM to 5:00PM Monday through Friday. Window hours are between 10:00AM and 4:00PM.

Distribution staff will help track and locate packages during normal hours of operation.

If you have any questions about tracking a package, please visit the SPO web site.

Packages containing radioactive material will be delivered directly to the user by the carrier or to the EHRS radionuclide distribution facility.

Correctly Addressing a Package

USPS scanners read from the bottom to the top starting with the ZIP Code. The bottom two lines of the address must appear as in the example below.

USPS Preferences and Specifications:

More information on USPS address conventions:

Line Number Field Names Sample Address
1 Name JEAN Q SMITH PHD
2 University and School PERELMAN SCHOOL OF MEDICINE AT THE UNIV OF PA
3 Department ENDOCRINE AND ONCOLOGIC SURGERY RM 166
4 Building Name SMILOW CENTER FOR TRANSLATIONAL RESEARCH 8TH FL
5 Street 3400 CIVIC CENTER BLVD BLDG 421
6 City State ZIP Code PHILADELPHIA PA 19104-5156

Important: Use your ZIP + four:

General Concourse, 1st Floor
19104-5161
6th Floor
19104-5162
7th Floor
19104-5163
8th Floor
19104-5156
9th Floor
19104-5157
10th Floor
19104-5158
11th Floor
19104-5159
12th Floor
19104-5160
How can I tell SCTR addresses from Perelman or CHOP?

The list below shows the formal address format for each location:

SCTR
1. JEAN Q PUBLIC PHD
2. PERELMAN SCHOOL OF MEDICINE AT THE UNIV OF PA
3. ENDOCRINE AND ONCOLOGIC SURGERY ROOM 165
4. SMILOW CENTER FOR TRANSLATIONAL RESEARCH 8TH FL
5. 3400 CIVIC CENTER BLVD BLDG 421
6. PHILADELPHIA PA 19104-5156

UPHS
1. JOHN Q PUBLIC PHD
2. PERELMAN CENTER FOR ADVANCED MEDICINE (PCAM)
3. UNIV OF PA HEALTH SYSTEM
4. 3RD FLOOR SUITE 330 SOUTH PAVILION
5. 3400 CIVIC CENTER BLVD
6. PHILADELPHIA PA 19104

CHOP CTRB
1. JOHN Q PUBLIC PHD
2. THE CHILDREN'S HOSPITAL OF PHILADELPHIA
3. RESEARCH INSTITUTE
4. COLKET TRANSLATIONAL RESEARCH BUILDING
5. 3501 CIVIC CENTER BLVD
6. PHILADELPHIA PA 19104

Creating a Ship-to Address in BEN

A ship-to address must be created for every lab at the SCTR. Your department's Business Administrator will be responsible for creating the new ship-to address.

Labels with incomplete or incorrect ship-to addresses are subject to being returned to the shipper.

Create a new ship-to address in BEN Financials.

Equipment Delivery

Due to storage concerns, the receiving dock will not be able to store lab equipment.

It is the responsibility of each lab to arrange the delivery and staging of all lab equipment as soon as the item is received at the dock.

Lab equipment received at the dock must be scheduled for inside delivery by the vendor or manufacturing representative within twenty-four hours.

We do not have the facilities to secure equipment at the loading dock.

Delivery company information:

T & N Van Service

Whalen's Moving and Storage Company

Advance Transportation

Outgoing Merchandise

Outgoing merchandise can be divided into three categories: Packages, Equipment, and Hazardous Materials.

Package: A package is any piece of merchandise that weighs under fifty pounds. Lab members are responsible for bring outgoing packages to the concourse pick-up window.  An outgoing package will not be accepted by distribution staff if it is not properly addressed.  An example of a properly addressed package can be found here.  If applicable, please make sure to include a Return Merchandise Authorization (RMA) number with your outgoing package.      

Equipment:  A piece of equipment is defined as any piece of merchandise weighing more than fifty pounds.  Lab members must arrange a pick-up of outgoing equipment with a delivery company or submit a Move Request for the equipment to be removed by distribution staff.  Outgoing equipment will not be accepted by distribution staff if it is not properly addressed.  If applicable, please make sure to include a Return Merchandise Authorization (RMA) number with your outgoing equipment.

Hazardous Materials:  Packaging and shipping biological substances, chemicals, dry ice, and/or radioactive materials requires specialized training.  See EHRS website: http://www.ehrs.upenn.edu/programs/bio/transporting/    

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