SCTR Repairs and Maintenance

General Information

MAINTENANCE SERVICE REQUEST PROCEDURES

Submitting Maintenance Requests

Service Desk/Help Desk:

Contact the Service Desk for emergencies (i.e. overflowing toilets, smell of smoke, etc) and urgent landlord-type repairs (i.e. lights out in stairwell, clogged toilet/sink, temperature adjustments, etc.)

Monday-Friday 7:00am to 4:00pm

• Service Desk/Help Desk- 215-662-2301

*Note: All Emergency Issues must be reported directly to 215-662-2301.

Weekends, Holidays and Evening & Night Shifts

• Service Desk/Help Desk- 215-662-2301
  • During this these times the Service Desk/Help Desk line will direct you to the Page Operator
• Page Operator- 215-662-2222 Maintenance staff on duty will contact you

Departmental Work Requests

Departmental Work Request | download
Use this form to request the services of housekeeping, a B-mechanic, or locksmith. This form is also used when maintenance and repairs are needed. This form should be used for ordering keys. You may use the form provided here, or you may request a three-part carbonized form by calling 898-8760

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