Special Service Assistants (SSAs)

Event Setup

Event set-up requests must be submitted via the SPO*TS (Space Planning and Operations Tracking and Scheduling) website. (PennKey and password required)

If you have any questions concerning the status of your event set-up request, please contact Special Events And Scheduling at (215) 573-5555 or somsched@mail.med.upenn.edu.

Move Requests

Non-emergent move jobs using SPO staff will be performed on Tuesday's between 6:00-9:00am and Thursday's between 3:15-7:00pm at $85 per move.

Please click here for a list of Frequently Asked Questions regarding Move Jobs.

How do I have equipment or furniture moved from one space to another within the Perelman School of Medicine (PSOM)?
The Office of Space Planning and Operations (SPO) provides limited move services within the PSOM. Your move request must include no more than five items and no single item can weigh more than 50 pounds. For heavy equipment (i.e., fume hoods, incubators, freezers), only two items are permitted per form unless the move job is done in overtime. If necessary, coordinate your Move Job with your Building Administrator. If your Building Administrator determines your Move Job is beyond the above parameters, your Building Administrator can assist you in contracting with an external moving company. Special Events and Scheduling reserves the right to deny a request to move items of unusually large size or weight.

In order to request Move Job services, you must use SPO*TS, the on-line tracking and scheduling system. After you have logged into the system, click the button for “Move Requests”. You will have to provide information about the items to be moved and their origin and destination. A budget code is required if the job is to be done in overtime.

How are Move Jobs scheduled?
Move Jobs are scheduled based on the type of request (research demands take preference), on a first-come, first-served basis. Emergency Move Jobs are determined between the customer and Building Administrator and handled on a priority basis.

What is the wait time for a Move Job to be completed?
Move jobs are typically completed within three working days of receipt of your request. Our Special Services Assistants will contact you prior to reporting to do the move to confirm that you are ready.

How do I prepare for a Move Job?
It is important that you ensure that all file cabinets and desk drawers are empty, refrigerators, freezers, etc. must be drained, and all items should be tagged according to destination of the item.

How do I have items moved to or from non-PSOM spaces?
You should contact University Facilities Services, 215-898-5706 to arrange to have items moved to or from non-PSOM spaces. If you have not found the answer to your question(s), you may refer to Move Job Scheduling: Policy and Procedures or please call your Building Administrator or the Move Supervisor (215) 573-6785.

Move Requests cannot be performed for items moving to a HUP location or coming from a HUP location. Please call (215) 573-6785 if your Move Request involves a HUP location.


Access the Move Request order form.

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