Customer Support
Mobile Email Access
Mobile Email Access
Webmail – Microsoft Outlook Web Access can be accessed on smartphones and other mobile devices.
Android Email Access
PMACS offers support for the connection of an Android OS device running 4.0 or higher to a Penn email server for the purpose of synchronizing email, calendar data, and contacts.
PMACS is unable to support or troubleshoot any proprietary software that interferes with this connection such as a Manufacturer UI overlay (HTC Sense, Samsung TouchWiz, Motorola Motoblur) or wireless provider add-ons.
Outlook App – Outlook App is the recommended method of accessing your O365 email account on an Android device.
Apple iOS Email Access
Outlook App – Outlook App is the recommended method of accessing your O365 email account on an iOS device.
For more information, email medhelp@mail.med.upenn.edu or submit a ticket.