Perelman School of Medicine at the University of Pennsylvania

Customer Support

Email Support

Departmental Email Administration and Liason

PMACS supports thousands of customers with an email support helpdesk that may be reached at Our Client Services Group provides email client setup and email client migration on Microsoft Office 365 hosted by the University and Penn Medicine. We also support labs, departments, and centers that wish to have customized group email accounts from which to conduct studies or other business. For help on specific topics, see below:

Zimbra — Penn Medicine O365 Migration Information (Completed 10/2017)


Listserv Management

The PMACS Client Services Group supports mass email communication via the Listserv mailing list product. Customers may receive assistance with creating email lists, configuring the lists to perform according to customized specifications, and managing very large groups of users for bulk communication. PMACS also handles the maintenance and distribution of school-wide messages.

For more information, email or submit a ticket.

Penn Medicine Academic Computing Services (PMACS) at the Perelman School of Medicine

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