Lead Strong

Lead Strong

As a Penn Medicine leader, we truly appreciate all you are doing to navigate these unprecedented times. Whether leading teams on the front lines or adapting to the new virtual environment, each and every one of you have stepped up like never before.

This site is designed to provide ideas and best practices around leading yourself and your team during adversity. Remember that there is a potential for leadership at all levels. Now is the time to take action and make a difference. Use these resources plus your own creativity to design new ways to lead in tough times, great times and everything in between.

 

LunchWithLeaders

Upcoming LwL Dates

Click here to add the LIVECast series to your calendar.

 

UPCOMING LIVECAST

September 23, 2021 12 - 1 PM

Adaptive Leadership In the Face of Adversity

Is leading others starting to feel running like an 18 month race without a finish line in sight?

Join Cindy Morgan, VP, Organization Development & Learning; Debbie Driscoll, MD, SVP and vice dean for Professional Services, CPUP; Sheila Kempf, RN, PhD, CNO and VP Patient Services, PMPH; and Fran Johnston, PhD, CEO, Teleos Institute, to discuss how to remain an adaptive leader when times are tough. From compassion fatigue to workforce shortages, we will discuss today’s challenges and talk strategies to help us reset and catch the second wind we all need right now.

Click here to add the event to your calendar.

PAST LIVECAST

September 9, 2021 12 - 1 PM

Navigating Complex, Political Dynamics  

Join Cindy Morgan, VP, Organization Development & Learning and Ezekiel J. Emanuel, MD, PhD, Vice Provost for Global Initiatives and Co-Director of the Health Transformation Institute at the University of Pennsylvania, to up your political savvy and ability to engage and influence stakeholders through ethical office politics. Explore Zeke’s unique experience in driving health policy in one of the most complex systems ever – the United States government! Bring your questions and connect with other leaders to share your own tips.

PAST LIVECAST

Five Steps for Improving Internal Communications

July 29, 2021 12-1 PM

Level Up Your Communications Game!

Join Cindy Morgan, VP, Organization Development & Learning, Sean Grady, MD, Physician Director, Neuroscience Service Line; Sarah Johnson, Chief Operating Officer, Penn Medicine at Home; and Debbie Foster, Senior Director, Internal Communications to take your internal communications to the next level. Explore strategies to develop clear, persuasive and high impact communication that builds trust and drives engagement.  Bring your questions and connect with other leaders to share your own tips.

PAST LIVECAST

Redefining High Potentials

July 15, 2021 12-1 PM

Got potential?

Join Cindy Morgan, VP, Organization Development & Learning; Mitch Schnall, MD, Chair, Department of Radiology, Chris Tierney, CHRO, PAH; and Michelle Weitzman-Garcia, PhD, external expert on Talent Management and Leadership to get hot tips on growing and developing high potential talent. Find out how the key characteristics of potential are evolving and what you can do to ignite it within your team.

Creative Problem Solving

July 1, 2021 12-1PM 

Need some inspiration to solve problems differently

Join Cindy Morgan, VP, Organization Development & Learning; Roy Rosin, MBA, Chief Innovation Officer, Center for Health Care Innovation; and Sindhu Srinivas, MD, Vice Chair, Quality and Safety, OBGYN and Physician Lead, Women's Health Service Line to get an infusion of creative problem solving ideas. Hear innovative examples and lessons learned from across the system. Bring your questions and share your own tips.

PAST LIVECAST

Creating High Performance Teams

June 17, 2021 12-1PM 

What can an Olympic athlete and the co-captain of the West Point football team teach us about building high performance teams?

Join Cindy Morgan, VP, Organization Development & Learning, Andrea Wieland, PhD, Associate Athletic Director, Sports Performance, University of Pennsylvania, and Neil Ravitz, CAO, Musculoskeletal & Rheumatology Service Line and COO, Orthopedics, to find out! Bring your questions, connect with others and share how you drive high performance at individual and team levels.

PAST LIVECAST

Tips for Mic-Dropping Presentations

June 3, 2021 12 - 1 PM

Are your speaking engagements snooze fests?   

Join Cindy Morgan, VP, Organization Development & Learning, Mike Duncan, CEO, Chester County Hospital, and Dana Band, external presentation skills expert, to soup-up your sizzle. Come for top tips for delivering persuasive, polished and powerful presentations.  Bring your questions, connect with other leaders and share your own tips.  

PAST LIVECAST

Growing Up Penn Medicine

May 20, 2021 12 - 1 PM

With 71 years of combined experience at Penn Medicine, do they have stories to tell! Join Cindy Morgan, VP, Organization Development & Learning, as she discusses what it’s like to grow up at Penn Medicine with Dr. Peter Quinn, SVP for Administration and Vice Dean for Professional Services and Lori Gustave, SVP for Business Development. Explore Penn Medicine’s past, present and future through their eyes, hear the navigational strategies that built their longitudinal careers and find out what it’s really like to work on PCAM 5. Connect with other leaders and bring your questions.

PAST LIVECAST

Spotlight on Our New Executives

May 6, 2021 12 - 1 PM 

You are invited to a special hour with our newest CEOs at Penn Medicine!

Does John Herman miss Louisiana cooking since moving to Pennsylvania? What was it like for James Demetriades to go from peer to boss? Join Cindy Morgan, VP, Organization Development & Learning, for an opportunity to get to know Penn Medicine’s newest CEO’s, James Demetriades, CEO, Penn Medicine Princeton Health and John J. Herman, CEO, Lancaster General Health. Hear their inspiring career journeys and how they are navigating their new roles during these challenging times. Connect with other leaders and bring your questions.

PAST LIVECAST 

Managing Difficult Conversations Now

April 22, 2021 12 - 1 PM

Does your stomach roll when you have to have a hard conversation? Are there difficult conversations that you keep putting off which are weighing you down?

Join Cindy Morgan, VP, Organization Development & Learning, and Catherine Morrison, JD, a negotiation and conflict management expert, to find out how to have difficult conversations as effectively as possible. Whether you are unsure how to handle a sensitive conversation, procrastinate the tough call or struggle to provide constructive feedback over MS Teams, learn how effective negotiation skills can create a collaborative and productive dialogue. Connect with others and share your tips on how you manage difficult conversations so we can all get more confident and comfortable with this ubiquitous leadership challenge. 

PAST LIVECAST

Elegant Off-Boarding and Transition Planning Essentials 

April 8, 2021 12 - 1 PM

What words send chills down a manager’s spine? 

"My last day is... "

Join Cindy Morgan, VP, Organization Development & Learning, Jan Bergen, former President & Chief Executive Officer, LGH, Charmaine Rochester, Senior Vice President & Chief Financial Officer, LGH and Gretchen Kolb, Director, Learning Innovation, PMA, to learn how to elegantly manage employee transitions. Whether it's for an internal promotion, retirement or external opportunities, hear personal experiences and share tips on how to plan for and learn from transitions, while maintaining team stability.

PAST LIVECAST

Building Powerful Pairs 

March 25, 2021 12 - 1 PM

What do Batman and Robin, Thelma and Louise, Desus and Mero, and Ben and Jerry all have in common – they are powerful pairs.

Join Cindy Morgan, VP, Organization Development & Learning, Michael S. Parmacek, MD, Chair, Department of Medicine, and Tom Gakis, COO, Department of Medicine, to understand how to build a solid physician-administrative leader relationship. Hear their inspiring leadership stories, bring your better leadership half and invest an hour in making your partnership even more potent.

PAST LIVECAST

Everything I Needed to Know, I Learned from 80s Pop Culture

March 11, 2021 12 - 1 PM

What can Prince, Johnny Cade from The Outsiders and Coming to America teach us about being better leaders? Tune in to find out.

Join Cindy Morgan, VP, Organization Development & Learning, Chris Clews, a speaker and author of the book series "What 80s Pop Culture Teaches Us About Today’s Workplace," for a fun, informative and unique discussion on leadership.

PAST LIVECAST

Self-care Strategies for Managing Through 2021

February 25, 2021 12 - 1 PM 

Have you hit the COVID pandemic wall? You are not alone.

Join Cindy Morgan, VP, Organization Development & Learning, Thea Gallagher, PsyD, Director, Outpatient Clinic at the Center for the Treatment and Study of Anxiety, Department of Psychiatry, and Penn COBALT, Angela Coladonato, DNP, RN, Chief Nursing Officer, CCH, Bob Challender, Chief Operating Officer, Department of Pathology & Laboratory Medicine and Craig Loundas, PhD, Associate Vice President for Patient Experience, PMA, to hear strategies to cope through the challenging times. Learn from inspiring leadership stories, connect with others and share tips on how you and your team can get through being sick and tired of being sick and tired.   

PAST LIVECAST

The Blueprint for One Penn Medicine

February 11, 2021 12 - 1 PM 

What professional experiences have helped our health system leaders implement system-wide strategies like the Blueprint for Quality and Patient Safety?

Join Cindy Morgan, VP, Organization Development & Learning; P.J. Brennan, MD, Chief Medical Officer and SVP, UPHS; Jim Ballinghoff, DNP, MBA, Chief Nursing Officer, PPMC; Theresa Larivee, MBA, Chief Executive Officer, PAH; Karen Pinsky, MD, Chief Medical Officer, CCH; and Pat Sullivan, PhD, Chief Quality Officer, UPHS, to learn more about the updated Blueprint for Quality and Patient Safety. Hear their inspiring leadership stories, connect with others and share tips as you align your department’s work with the Blueprint to build one Penn Medicine. 

PAST LIVECAST

ACT Strategic Roadmap: Next Steps for Addressing Racism and Equity at Penn Medicine

January 28, 2021 12 - 1 PM

Join Cindy Morgan, VP, Organization Development & Learning; Dwaine Duckett, UPHS SVP and Chief Human Resources Officer; Eve Higginbotham, SM, MD, ML, Vice Dean for Inclusion and Diversity, Perelman School of Medicine; Judith McKenzie, MD, MPH, Occupational Medicine division chief and residency program director; and Lea Rubini, Change Management director, PMA, to fight for racial justice and social equity. Learn more about Action for Cultural Transformation (ACT), hear powerful stories from our leaders, get an update on the Penn Medicine vaccine distribution process and connect with others to share ideas on how we can eliminate racism, mitigate bias and ensure equity at Penn Medicine and in our communities.

PAST LIVECAST 

Masterclass on Leading with Kevin Mahoney

January 14, 2021 12 - 1 PM 

Have you ever wanted to sit down over lunch with Kevin to get to know him personally while hearing about his perspective on leading? Here is your chance! Join Kevin Mahoney, CEO, UPHS, as our first Lunch with Leaders guest in 2021, and Cindy Morgan, VP, Organization Development & Learning, to kick off the year with inspiration and insight. Hear his impressive career journey, personal lessons learned on leadership and his vision and strategies for the future of Penn Medicine. Learn what Kevin is passionate about, how he balances work and life and so much more. This is an interview you won’t want to miss.

PAST LIVECAST

2021: Lead EVEN Stronger

December 17, 2020 12 - 1 PM

Did travel more, lose weight, attend live events or spend more time with friends and family appear on your list of 2020 New Year's Resolutions? If so, we feel you!

Let’s reflect on what we were able to learn and achieve, as well as celebrate just getting through this challenging year together as a community of leaders! Join Cindy Morgan, VP, Organization Development & Learning, with guests, Chris Miller, MD, Director, Penn Dermatology Oncology Center, Corinna Sicoutris, Director, Advance Practice Providers, and Tami Montroy, Central Fee Abstraction Director, Corporate Finance, to share their biggest 2020 moments and hear yours as well. Connect with others and share tips on how to approach 2021 with heart and compassion.

1 Nursing contact hour awarded for attending/viewing the Livecast. Please Click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.

PAST LIVECAST

Onboarding New Penn Medicine Leaders

December 3, 2020 12 - 1 PM

Think recruiting and onboarding talent is a challenge? Try it in a pandemic!

Join Cindy Morgan, VP, Organization Development & Learning, Elizabeth Howell, MD, Chair, Obstetrics and Gynecology, Michael Posencheg, MD, Chief Medical Officer, PPMC, John Sestito, Executive Director, CPUP, and Daniel Yoshor, MD, Chair, Neurosurgery, to get insights on how they are navigating their new roles during these challenging times. Connect with others, share tips on managing recruitment and onboarding now and check out PMA’s tools and resources to set your new employees up for success.   

1 Nursing contact hour awarded for attending/viewing the Livecast. Please Click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.

PAST LIVECAST

Attitude of Gratitude: Recognizing and Rewarding your Team

November, 19 2020 12 – 1 PM

Times of challenge can give us a lot to be grateful for and your team should be at the top of that list! 

Join Cindy Morgan, VP, Organization Development & Learning, Dan Feinberg, Chief Medical Officer, PAH, Laura Porter, Executive Director, Sub-Acute & Therapy Services, Michael Restuccia, SVP, CIO, Penn Medicine and Susan Sterkenberg, Director, Talent Development and Education, LGH, to get insights on how to flex your attitude for gratitude. Connect with others, share tips and get creative as you plan to celebrate team success and the holidays in a fun and safe way.

1 Nursing contact hour awarded for attending/viewing the Livecast. Please Click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.

PAST LIVECAST

Financial Acumen at Penn Medicine

November 5, 2020 12 - 1 PM

Are you a “Needs Development” in Financial Acumen? If so, you aren’t alone. A majority of Penn Medicine leaders list Financial Acumen as their #1 developmental opportunity. This session is for you!  

Join Cindy Morgan, VP, Organization Development & Learning, Keith Kasper, SVP, CFO, Joan Doyle, CEO, Penn Medicine at Home, and Beth Johnston, Former Executive Director, CPUP, Special Projects, Office of the CEO, to learn more about how the financial structure of the health system supports our mission. Get your most pressing budgeting questions answered and hear about the impact of COVID on our bottom line. Connect with others, share tips on how to make sound financial decisions and learn about new PMA tools and resources for developing financial acumen.

1 Nursing contact hour awarded for attending/viewing the Livecast. Please Click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.

PAST LIVECAST

Penn Medicine Experience: How to Deliver a Great Patient Experience Now

October 22, 2020 12 - 1 PM

Does being “present” look different hidden behind a mask? How do you focus on great patient experience when your staff and providers are exhausted or even mistreated by patients? Are you curious to learn how to create an inclusive environment for patients and employees?

Join Cindy Morgan, VP, Organization Development & Learning, in a panel discussion with Michael R. Ripchinski, MD, Chief Clinical Officer, LGH, Michele Volpe, CEO, PPMC, Sandra Jost, PhD, RN, Chief Nursing Officer, Penn Medicine at Home, Michael Cella, COO, PMMG Penn Primary Care and Penn Specialty Care, and Craig Loundas, AVP, Penn Medicine Experience, PMA, to discuss how to be present during these challenging times. Connect with others, exchange ideas on how to provide emotional and mental support to your staff and check out PMA’s tools and resources to help you and your team embody the Penn Medicine service standard.  

1 Nursing contact hour awarded for attending/viewing the Livecast. Please Click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.

PAST LIVECAST

Strategic planning: Facing an Uncharted Future with Focus

October 8, 2020 12 – 1 PM

If you asked each member of your team to state your mission, would everyone have the same answer? Are your team goals aligned with your intentions for the next three years? Have you thought of building a strategic plan but aren’t certain it’s worth the effort? Join Cindy Morgan, VP, Organization Development & Learning, Jim Metz, MD, Chair of Radiation Oncology, Lynn Schuchter, MD, Chief, Division of Hematology Oncology and Carolyn Hewson, Senior Organizational Development Consultant, PMA, for a discussion on how to facilitate strategic planning with your team to achieve intentional, focused results over time. Connect with others, exchange ideas and check out PMA’s new tools to help you focus your team on the future.  

1 Nursing contact hour awarded for attending/viewing the Livecast. Please Click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.

PAST LIVECAST

Dream Careers Realized

September 24, 2020 12 – 1 PM

How do you manifest your dream career at Penn Medicine? Are you looking for inspirational ideas for your own development plan?

Join Cindy Morgan, VP, Organization Development & Learning, Kristy Weber, MD, Vice-Chair of Faculty Affairs, Department of Orthopedic Surgery, Monica A. Heuer, Chief Administrative Officer, Heart and Vascular Service Line, Scott Schlegel, VP, Regional Physician Group, PMMG and Gretchen Kolb, Director, Learning Innovation, PMA, for a discussion on how to own and navigate your career. Tune in to learn about the career journeys of diverse health system leaders. Connect with others and exchange ideas on how to build a fulfilling career for yourself and your team.

*VPN log in required 

1 Nursing contact hour awarded for attending/viewing the Livecast. Please Click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.

PAST LIVECAST

Being a Resonant Leader   

September 10, 2020, 12 – 1 PM

Is being an inspiring, resonant leader on your list of fall goals? If so, we have a show for you! Join Cindy Morgan, VP, Organization Development & Learning, Deborah Driscoll, MD, SVP, Clinical Practice of the University of Pennsylvania and Fran Johnston, PhD, Founder and CEO of the Teleos Leadership Institute, for a discussion on how to be the best leader you can be. Learn tips from the experts on how to self-regulate, reset, recharge and ignite your noble purpose. Connect with other leaders around the system to exchange ideas on how to be a resonant leader despite challenging times.

1 Nursing contact hour awarded for attending/viewing the Livecast. Please Click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.

PAST LIVECAST

Managing Throughout a Crisis

July 30, 2020, 12 – 1 PM

It’s been said that “Adversity does not build character, it reveals it.” The same could be said for leading during a crisis. After the past five months, we sure have earned additional character! Join Cindy Morgan, VP Learning & Organization Development, Dr. Jason Christie, Division Chief of Pulmonology and Critical Care Medicine and Dr. Nina O'Connor, Chief Medical Officer for Penn Medicine at Home, as they share their leadership experiences with managing components of Penn Medicine’s front-line COVID-19 response. Take an hour to exhale, exchange learning on what’s worked for you as a leader throughout COVID, and discuss key tips for navigating the continued uncertainty of what lies ahead. Bring your lunch and your ideas.

1 Nursing contact hour awarded for attending/viewing the Livecast. Please Click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.


PAST LIVECAST

The Five Secrets to Successful Virtual Meetings & Training

July 16, 2020, 12 – 1 PM

Don’t make your next virtual meeting/training a snooze-fest. Since virtual collaboration is here to stay, your participants deserve better! Come learn the secrets for driving engagement in a virtual setting. We will cover how to plan your agenda, best practices for preparing yourself, as well as your participants, tips and tricks to facilitation, and how to get the outcomes you want. Hear secrets from other experienced health system leaders and share your own too. PMA plans to walk the talk as well – so watch and learn!

1 Nursing contact hour awarded for attending/viewing the Livecast. Please click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.


PAST LIVECAST

Top Tips for Meaningful Performance Reviews During Challenging Times

June 25, 2020, 12 – 1 pm

To say we are leading during challenging times is an understatement! Between co-existing with COVID-19, driving our resurgence, navigating through social unrest, and in many cases, managing a remote workforce, it’s easy to overlook the value of the annual performance appraisal. Join Cindy Morgan, VP, Learning & Organization Development and acting VP for UPHS HR and Dr. Michelle Weitzman-Garcia, an external talent management expert, for tips to transform your performance appraisal discussions to drive engagement, development and results, as well discuss best practices to conducting these conversations virtually.

1 Nursing contact hour awarded for attending/viewing the Livecast. Please click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours.

 

PAST LIVECAST

Coping with Yourself and Others During Stressful Times 

June 18, 2020, 12 – 1 PM

We are in the midst of a time of extraordinary upheaval; this can challenge us in many ways. Join Jody Foster MD, MBA, Chair of the Department of Psychiatry, Pennsylvania Hospital and Assistant Dean for Professionalism and Cindy Morgan, VP, Learning & Organization Development and Acting VP for UPHS HR, to discuss practical tips on self-care, how to recognize mental health symptoms and red flags and how to react to incidents of unprofessional behavior in the current context.

1 Nursing contact hour awarded for attending/viewing the Livecast. Please click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours. 


PAST LIVECAST

Leading with Emotional Intelligence

June 11, 2020, 12 – 1 PM

What do leaders need the most of right now? Emotional Intelligence. Join Cindy Morgan, VP, Learning & Organization Development and Acting VP for UPHS HR, and Frances Johnston, PhD, Founder and CEO of the Teleos Leadership Institute, to learn how to use Emotional Intelligence to be a resonate leader in the current environment.

1 Nursing contact hour awarded for attending/viewing the Livecast. Please click here to sign into Knowledge Link and follow the instructions provided to obtain your PSNA Nursing contact hours. 


PAST LIVECAST

Community Dialogue on Confronting Systemic Injustice

June 4, 2020, 12 – 1 PM

Join Cindy Morgan, acting vice president of UPHS Human Resources, Phil Okala, COO, UPHS and Frances Johnston, PhD, founder and CEO of the Teleos Leadership Institute, for a discussion on how to lead while acknowledging the acute and chronic suffering that has led to the series of events unfolding across the country and in our own communities over the past few days.

E-learning:


PAST LIVECAST

Engaging Your Virtual Team

May 28, 2020, 12 – 1 PM

Whether you are managing employees remotely for the first time or are a pro, engaging your team has never been more important. Join us to discuss how to motivate your employees and drive results.  Hear experiences from leaders around the health system and share your own.


Chester County Hospital 2021 Diversity Series  

The Advisory Board’s 2020 State of the Union

Sept 24, 2020

In a year when the public and political spotlight was already focused squarely on health care, the COVID-19 pandemic has only intensified the level of scrutiny on the industry. Although the conversation continues to focus on issues surrounding coverage and affordability, COVID-19 has introduced a new dimension—resilience—to the discussion, as well. The Advisory Board’s 2020 State of the Union examines the emerging focus on resilience by breaking down how purchaser motivations are shifting, and how the core structural elements of the delivery system could and should evolve as a result of the COVID-19 pandemic, including:

  • developing, manufacturing, and distributing supplies and pharmaceuticals
  • educating, compensating, and organizing our clinical workforce
  • designing, configuring, and deploying our fixed cost assets

Click here to watch the recording (Penn Key Authentication Required)

Click here to view the slideshow  (PDF) 

 

 

 

PMA

For questions about this page or to get in touch with the Penn Medicine Academy, please email pma@uphs.upenn.edu