Policies & Student Resources
The Penn Book
The Penn Book is the comprehensive source for Penn's policies and procedures, including information on academics, resources, and student personal conduct and responsibility. As University of Pennsylvania students, Master of Health Care Innovation students are expected to adhere to these policies. A few of the policies included in The Penn Book are highlighted below.
Faculty assign a letter grade to each student for each course, measuring performance against learning objectives. Students must maintain a GPA of at least 3.0 to remain in good standing. If you are concerned about your performance in a course, please reach out to your TA right away. Any programmatic questions can be directed to the Program Manager at 215-573-9378.
Master of Health Care Innovation courses are six weeks long each and do not follow typical semester start and end dates. Thus typical University add/drop period dates do not apply. Instead, students must withdraw before the end of Week 2 of the course in order to be granted a full refund. Note that course weeks run Tuesday–Monday.
|drop deadline (monday of week #)||refund %|
no show and incompletes
No-show: Students who do not withdraw before the last day of the course, and who did not access the course site or complete any work throughout the course, will receive a grade of GR (or, “Not graded”) on their transcript. They will not receive academic credit and the course will not count toward the degree. They will be responsible for the full cost of the course.
Incomplete: Students who do not complete course requirements, and who do not withdraw before the last day of class, must arrange with course TAs to take an incomplete. Upon completion of missing assignments, the incomplete will be changed to a letter grade and the student will receive credit for the course. All incompletes must be resolved on the following schedule:
- Core courses must be completed by July 31 of the first cohort year.
- Fall electives (1 through 4) must be completed by December 31 of the second cohort year.
- Spring electives (5 and 6) must be completed by February 28 of the second cohort year.
Office Hours and Student Support
Students receive support from Penn staff and faculty, primarily via email or course discussion boards. Faculty office hours and information about teaching assistant availability is posted within each course. For academic matters, the teaching assistants and faculty will respond. An in-house help email and various online resources are available for technology support.
Students in the Master of Health Care Innovation program are considered to be University of Pennsylvania students—enrolled at least half-time in most semesters—within the Perelman School of Medicine. They are enrolled in at least 1.0–3.5 CU per semester and are part of a global Penn community. Upon graduation, students are considered alumni of the University of Pennsylvania.
Students who have a concern about a matter related to the MHCI program, whether it is about a course, instructor, or advising, are encouraged to contact the Faculty Director.
Leave of Absence
The MHCI is designed as a cohort experience. Continuous study is recommended. A student who wishes to take a leave of absence must submit a written request to the Faculty Director for approval. A leave of absence may de-activate the student's PennKey and PennCard. Contact the Program Manager at 215-573-9378 for more information.
Requests to transfer credits from another academic program must be reviewed by the Faculty Director.
The University of Pennsylvania values diversity and seeks talented students, faculty and staff from diverse backgrounds. The University of Pennsylvania does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status or any other legally protected class status in the administration of its admissions, financial aid, educational or athletic programs, or other University-administered programs or in its employment practices. Questions or complaints regarding this policy should be directed to the
Executive Director of the Office of Affirmative Action and Equal Opportunity Programs
Sansom Place East
3600 Chestnut Street, Suite 228
Philadelphia, PA 19104-6106
or (215) 898-6993 (Voice) or (215) 898-7803 (TDD)
An array of Penn’s student resources are available to Master of Health Care Innovation students. Though many of the offices that offer student resources traditionally serve on-campus students, reasonable effort is made to provide comparable services to students who do not study on campus. Among the offices that you might find helpful are:
Counseling and Psychological Resources (CAPS) (Please note that CAPS cannot provide online therapy)