Professional Development

Investing in your professional development is an excellent way to begin growing your career. Our office offers programming available for every level or stage in your career. The workshops listed below can be taken at any time or to improve, build, or strengthen a competency. Continue reading below to learn more.

Clarifying Performance Expectations (CPE)

Clarifying Performance Expectations (CPE) is a half-day course that teaches skills in maintaining an open dialogue about how expectations and priorities evolve and shift is critical in today’s business climate. In this module, participants explore a flexible, collaborative approach for setting performance expectations and keeping them current and aligned with organizational priorities. 

 Enroll in CPE

Crucial Conversations: Tools for Talking When Stakes are High

Crucial Conversations (CC) is a one-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional or risky topics—at all levels. By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

NOTEIf you or a departmental team is interested in signing up for an offering of Crucial Conversations or would like to learn more information, please contact

 Enroll in Crucial Conversations 

Influencer: Lead with Influence

Influencer is a one-day course that teaches a powerful and portable model for executing behavior change within small teams and across entire organizations. Whether you’re managing a team of ten or leading a large organization, Influencer provides the skills you need to change the behavior of others. The course is also highly effective for those without formal authority, as well as emerging leaders.

NOTE: In order to take our new Influencer training, you must have completed Crucial Conversations.

Interaction Styles

Interaction StylesInteraction Styles is a half-day course that provides insights into the ways we are naturally inclined to express ourselves. Each of the four Interaction Style patterns describes not only our preferred communication style, but also the underlying core drive and beliefs.


 Enroll in Interaction Styles