Help & Reference Guides

PMACS offers a variety of help and reference guides to assist with common issues and to help you get started with IT at Penn Medicine. Below is a curated list of reference materials on tools and topics for your use.

PennKey Support

Desktop Support Services

Collaboration Tools

Scientific Computing

Financial & Core Software Management

Isaac (Information Services Advisory Center)

  • Isaac is designed to answer your IS-related "How do I ...?"; "Who do I speak to ...?"; Where do I find..." questions.  Click Isaac to be directed to more information.