Microsoft Copilot Chat (available via Penn Medicine and the University of Pennsylvania) is a secure, large language model-powered chatbot which replaces Penn AI Chat. It's a violation of HIPAA and Penn Medicine policy to share patient or proprietary Penn Medicine data on public AI tools—those offered to members of the public and not protected by Penn Medicine. Instead, use Copilot Chat to ensure enterprise data protection for AI tasks and inquiries. Sign into copilot.cloud.microsoft with your Penn Medicine or University of Pennsylvania credentials or download the M365 Copilot application.

There is no additional charge over existing Microsoft 365 agreements*. Copilot Chat is self-service. You can learn more about accessing Microsoft Copilot Chat here.

Microsoft Copilot Chat is approved for use with Low, Moderate, and most High Risk Data. Do not input data such as SSNs and credit card data. Please see the additional guidance document for more information. 

Microsoft 365 Copilot Premium integrates generative AI running on ChatGPT into the Microsoft Office applications—Excel, OneNote, Outlook, PowerPoint, Teams, and Word. It also includes a Work search that allows queries across all of those applications.

Penn O365 Users
Microsoft 365 Copilot is available for faculty and staff who use Penn O365 at $16.50 per month with 12 month agreement. This service is available to users of the Penn 365 environment.

*COMING SOON* Penn Medicine 365 Users
Microsoft 365 Copilot Premium is available for Penn Medicine Microsoft 365 users via chargeback. Additional information will be shared once this service is available.

Additional Information

Users who have access to multiple Microsoft 365 environments and want access to the Microsoft 365 Copilot Premium features in all environments must purchase separate licenses. A licenses in the Penn Medicine 365 environment does not provide access in the Penn O365 environment, and vice versa.

Microsoft Copilot is approved for use with Low, Moderate, and most High Risk Data. Do not input data such as SSNs and credit card data. Please see the additional guidance document for more information.

Grammarly Update: Please be aware that Grammarly will no longer be available at no cost as of December 31, 2025. Grammarly users who want to continue using the service will receive more information in December about how to acquire a paid Grammarly license through the university.

Grammarly is a writing-centric tool that provides writing assistance, expanding beyond grammar and spell-check with options including AI-assisted outlining, citation, and revision. 

Grammarly is available as a pilot service at no additional cost.

Grammarly is approved for use with Low, Moderate, and most High Risk Data, except SSNs and credit card data.

To request a Grammarly license and get started with Grammarly, please visit the startup guide.

ChatGPT Edu is a full-range generative AI chat client (text, images, audio). ChatGPT Edu is available for faculty and staff at $13 per month. Students may have access when required in course or research experience, and paid by the School, department, or instructor.

ChatGPT Edu also includes access to Codex, OpenAI's AI coding assistant. Access is only available after submitting a request, so please  submit a Helpdesk ticket or contact your Local Support Provider (LSP) to request this feature be turned on. There is an attestation process, as this feature cannot be used with PII or high risk data.

ChatGPU Edu is approved for use with Low and Moderate Risk Data. Do not input sensitive data including HIPAA data, personal health information (PHI), financial account information, SSNs, and credit card data.

To request a ChatGPU Edu license, please submit a Helpdesk ticket or contact your Local Support Provider (LSP).

PennChat provides a single interface for accessing multiple large language models (chat only), including GPT and Claude models, through a secure Penn-managed environment.

Getting Started
To use PennChat:

• Be an active Penn faculty member, staff member, or student. UPHS employees, including graduate medical trainees, are not eligible for this service*.
• Eligible users can connect from an on-site University or UPHS location, or use the Penn, PSOM, or UPHS GlobalProtect VPN service if off-site.
• Access PennChat at https://pennchat.upenn.edu/.
• Sign in with your PennKey.

Using PennChat Responsibly
As you begin using PennChat, please keep the following guidance in mind:

• PennChat is hosted within Penn's secure AWS-hosted environment, and data entered into the platform is covered by Penn’s BAA and is not used to train AI models. 
• PennChat may be used with Low, Moderate, and most High-risk data, except SSNs and credit card data.  
• Avoid entering identifiable and protected health information (including names, medical record numbers, and other sensitive information) when not specifically needed to complete the task.
• Review all AI-generated content for accuracy and appropriateness before using it in your work. 
• Follow Penn’s Data Risk Classification Policy and data handling guidelines.

Additional information, including FAQs, is available on ISC's website.

Pilot Feedback and Support
Because PennChat is being introduced as a pilot, you may encounter issues or have suggestions for improvement. We welcome your feedback.

• For technical assistance accessing PennChat, please submit a ticket or contact your LSP.
• To provide feedback and report technical issues with PennChat, submit a ticket directly to the PennChat team.
• After the pilot concludes, fees for continued use and potential usage limits may be implemented.