Perelman School of Medicine at the University of Pennsylvania


The Penn Medicine Academic Computing Services (PMACS) organization was recently formed through the consolidation of several of the largest groups on campus providing computing services to departments, centers and institutes. The PMACS team now consists of approximately eighty information technology professionals providing services such as desktop support, server administration, storage management, high performance computing, software development, data base development, vendor application deployment/support and staff leadership. This new organization will continue to evolve and grow to meet the education, research and administrative computing needs of the entire Perelman School of Medicine.

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Penn Medicine Academic Computing Services (PMACS) at the Perelman School of Medicine

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Job Opportunities

Customer Support

PMACS provides a wide array of services including:

Device Support

Help desk, Desktop hardware and software management, Laptop management, Printer management, User account/profile management, Bring your own device (BYOD) management, Recycling, ISC Telephone Services.

Email and Listserv Administration and Support

Network Support

PennNet, HUPNet, Firewalls and domains, Sponsored projects, Commodity storage.

Server Support

Server hardware and software management, Virtual environment management, Networking management and support, Data and database management, Server-based software administration, Client application support and maintenance.

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Application Development

PMACS has a team of web designers and programmers that develop web-based database applications. Development is currently limited to applications with school-wide relevance or benefit and to clients paying for software developers.

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Research Solutions

PMACS offers a number of options to facilitate the unique needs of researchers at the Perelman School of Medicine:

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Web Design & Hosting

Website Hosting

Any Perelman School of Medicine department, center, institute, graduate group, lab, or student organization may request an account on our web server. Included with each account is a 30 MB disk quota and a variety of services and security options.

The School also provides a web development platform for those groups interested in doing their own application development. The platform consists of an Apache web server running on Linux, PHP, and mySQL. This server is managed by PMACS, housed in a secure machine room, and backed up on a regular nightly schedule. Programming support, beyond the creation of accounts, is not available.

Website Design

Any account holder on the main Perelman School of Medicine website may request assistance in creating his/her organization's web site.

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Customer Service for PMACS is facilitated by Service Information Officers (SIOs) who interact with individuals, departments, institutes or centers seeking assistance in obtaining support or determining appropriate course of action on a new information systems/informatics project. We will also work within PMACS to establish cost effective means for ongoing service, reporting, and support. In addition, we will coordinate projects that span multiple organizations in Penn Medicine to achieve the goals of administration, education, and research.

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University Computing Services

PMACS Client Services Group maintains a close relationship with the University's Information Systems and Computing Department (ISC). We expediently serve customers by leveraging our intimate working knowledge of School buildings and operations in order to facilitate networking requests and telephony issues. PMACS acts as a local management and customer service interface for the many IT services provided by the University.

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The Perelman School of Medicine Office of Information Security is committed to helping protect the security and privacy of data the University considers to be confidential. Our staff can help to:

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PMACS offers training in Adobe Contribute for those who wish to maintain their website, so long as it was designed and coded by the PMACS Web Team. Use this form to sign up.

Other computer training is provided by the University's Technology Training Services and the Penn Libraries.

Additional computer training

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