Help & Reference Guides
PMACS offers a variety of help and reference guides to assist with common issues and to help you get started with IT at Penn Medicine. Below is a curated list of reference materials on tools and topics for your use.
PennKey Support
Client Computing Services
- MacOS Updates
- Windows 10 to Windows 11 Self-Service Upgrade Guide [Coming Soon]
- LSP Tools
- VPN Instructions
- Templafy Plugin for PowerPoint
- PMACS Announcement Email Archive
Email & Collaboration Tools
Scientific Computing
Financial & Core Software Management
Isaac (Information Services Advisory Center)
- Isaac is designed to answer your IS-related "How do I ...?"; "Who do I speak to ...?"; Where do I find..." questions. Click Isaac to be directed to more information.