PennKey Self-Service Password Reset Instructions

To enroll in the Pennkey Self Service Password Reset tool click the following line and follow the instructions below.

  1. Log in with your PennKey password.

  2. Add your personal (non-Penn) cell phone number and email address:

  3. After clicking "confirm", separate codes are sent to your phone and personal email for verification.

  4. Enter the six digit code sent to your phone.

  5. After confirming the code, click continue.

  6. Enter the six digit code sent to your personal email.

  7. After confirming the code, click continue.

  8. You will be brought to a success screen, "Your user information has been successfully updated." Click continue.

  9. Enrollment complete.