Biomedical Postdoctoral Programs

Penn Behavioral Health Resources for Postdocs

Option 1

24/7 Emergency Resources Available
Call 911 or go to the nearest emergency room immediately
Hospital of the University of Pennsylvania, Psychiatric Emergencies: 
The Emergency Room of Hospital of the University of Pennsylvania-Pavilion, 1 Convention Avenue, Philadelphia, PA 19104, St., Phone: (215) 662-6698


Option 2

New Resource! The Coping First Aid (CFA) program, hosted on Penn COBALT, serves as a resource for individuals who want to speak to someone for support but are not sure they want or need therapy.

CFA coaches are trained to address a variety of concerns including those that are work-related, or other stressors, such as being new to Philadelphia, experiencing stress in the family, and much more. Coaches provide a listening ear, assess for needs and concerns, and facilitate access to resources, including therapy and other psychological services, when necessary. CFA is free, has flexible scheduling, including during and outside of work hours and is always confidential. 

To sign up with a coach, click here and select a time that works for you. You will receive an email confirmation that contains a bluejeans link for your call.

Please note that only UPenn, Wistar, and Monell postdocs are eligible to use this resource currently.

Option 3

Pennsylvania Hospital Crisis Response Center

801 Spruce Street, 1st Floor, Philadelphia, PA 19107, Phone: 215-829-5433

A 24-hour emergency center providing triage and evaluations and referrals and/or admissions to hospital facilities. 


***Call 911 if you are experiencing an emergency and require immediate assistance from the police, fire department or ambulance.***

Outpatient Services:
Penn Behavioral Health (PBH) serves as your "preferred provider*" for the Penn Postdoctoral Insurance Plans. PBH encompasses the Department of Psychiatry's direct patient care programs, provided by nationally and internationally acclaimed faculty.

In order to access care through PBH:

  1. Call the PBH center between the hours of 8:30am - 5:00pm at 1-866-301-4724 (lunchtime 2:00 pm - 2:30 pm).

  2. Identify yourself as a Penn Postdoc. You should request to be treated in the TEAM Clinic (

  3. During this initial call you will:

  • Register in the PennChart electronic medical record system (you may already be in this system).

  • Complete a brief intake interview.

  • Schedule an appointment with the appropriate PBH service provider.

Emergency situations will be addressed immediately.

The Department's faculty members treat a wide spectrum of clinical problems, including those that are classified as psychiatric, psychological, mental, or behavioral. Your Aetna Postdoctoral Program health insurance will cover treatment, according to your plan guidelines, in the Department's General Outpatient, Neuropsychiatry, Women's Behavioral Wellness, and Mood and Anxiety.

Also, PBH has a large network of qualified and credentialed providers in the region that you may be referred to if desired.
NOTE: The Postdoctoral Health Insurance Plans will not be accepted in Cognitive Therapy, CTSA, ADHD, and the O'Brien Center.

Additionally, Penn offers the Penn Total Recovery Program -  intensive outpatient and traditional outpatient substance use and co-occurring treatment services. 

Location: 4040 Market Street, Suite 200 & 220, Philadelphia, PA 19104; Phone: 215-662-8747

*Postdocs may also access mental health services through Aetna's robust mental health provider network. Contact Aetna member services (877-204-9186) for assistance.


Suicide & Crisis Lifeline: Call 988  OR  1-800-273-TALK (8255) - The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

Aetna Behavioral Health Providers (HNO) List
(Local Zip Codes: 19102, 19103, 19104, 19106, 19107, 19139, 19143, 19146, 19147)

Aetna Behavioral Health Providers (PPO) List
(Local Zip Codes: 19102, 19103, 19104, 19106, 19107, 19139, 19143, 19146, 19147)

Aetna Behavioral Health TeleDoc

Aetna Behavioral Health Televideo Counseling Services

Additional Resources:
PPA Peer-mentoring group – organized by PPA
Wellness workshops offered by BPP and PPA

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