Penn Flex - Changing your passcode

You can change your PennFlex Phone voicemail passcode using the following methods:

Change voicemail passcode

You can change your PennFlex Phone voicemail passcode using the following methods:

  • From your PennFlex Phone: Press messages button or dial 99999, then #. Press 8 to set a new passcode.
  • From another PennFlex Phone: Dial 86423, enter the mailbox ID, enter the passcode, then #. Press 8 to set a new passcode.
  • From non-Penn phone: Dial 215-898-6423, enter the mailbox ID, enter the passcode, then #. Press 8 to set a new passcode.
  • From the MobileConnect Desktop application: Select the "Calls" menu from the top, "Voicemail", then "Call". Press 8 to set a new passcode.
  • From the MobileConnect Desktop application: Select Call History icon on the left menu bar, then select the Voicemail tab. Press 8 to set a new passcode.
  • From the MobileConnect application from your smartphone or mobile device: Click on the 3 dots in the upper right corner and choose "Call Voicemail" Press 8 to set a new passcode.
  • From the MobileConnect application from your smartphone or mobile device: Select the dialer icon from the top menu, click and hold 1, then select Internet Call (VoIP). Press 8 to set a new passcode.
Please note the guidelines below for Voicemail PINS:
  • Must be 6 digits in length
  • Cannot contain repetitive numbers (111111)
  • Cannot contain contiguous numbers (123456)
  • Cannot be the last password
  • Cannot contain the phone number, extension or the reverse.