Penn Flex - Resetting your Voicemail Passcode

  1. Click on this link to go the login page for Enterprise portal. https://enterpriseportal.vonage.com/ci/index.php/app/sso-log-in/penn-saml-provider
  2. Under Login as an End user, click on the "Log in" Button.
  3. You will be presented with a Penn Key login page. Please user your Penn Key username and password to log in.
  4. Once you log in, in the left pane click on Voice Setting > Voicemail Settings.
  5. In the next screen, please click on "change" for Voicemail Password.
  6. In the New Password field, enter a numeric passcode.  Please note the passcode rules below:
    • Must be 6 digits in length
    • Cannot contain repetitive numbers (11111)
    • Cannot contain contiguous numbers (123456)
    • Cannot be the last password
    • Cannot contain the phone number, extension of the reverse.