PennVault Access and Training

PennVault Access and Training

PennVault is a validated system; therefore, each user will need to be properly trained prior to being granted access.  All users, except for outside inspectors, must obtain a PennKey. Non-Penn faculty/staff can submit an external PennKey Request Form for a guest PennKey.  Access to each of the PennVaults (SiteVault, eTMF) require an Access Request Form to be completed.  Note that PennVault accounts are deactivated after 6 or more months of inactivity.  If you have switched job roles and/or departments, this could impact your access, and modifications to your account may be needed.  Should an account be deactivated, a new Access Request Form will need to be submitted, and training completed prior to reactivation.

In Person Training for New or Reactivating Users 

This is an in-person hands-on training required for new PennVault users and existing users who have had their access changed or a new PennVault added. The training covers navigation in the system, study registration as appropriate, document uploading and management. Training is scheduled directly with the Office of Clinical Research and sessions occur approximately every two weeks. Note that Access Request forms must be submitted 6 business days in advance of training to allow for training accounts to be set up.

  • Complete the appropriate Access Request Form 
  • Submit the form in a ticket in the helpdesk system if you have access (select the Veeva queue), otherwise email the form to psom-ocrops@pobox.upenn.edu