For Organizations

Penn Medicine's Employee Assistance Program (EAP) provides a comprehensive suite of services designed to support the well-being of your employees and their families, while providing valuable resources for your organization. We partner with you to foster a healthier, more productive workplace.

Here is an overview of our core services:

• Confidential Short-Term Counseling

  We provide employees and their eligible family members with a set number of prepaid counseling sessions. These sessions are conducted by independently licensed professionals, either in-person or virtually, to address a wide range of personal and professional challenges.

• 24/7 Crisis Support 

  Immediate, around-the-clock telephone access to clinicians is available 365 days a year for emergency counseling and crisis intervention, ensuring your employees have support whenever they need it.

• Work/Life Balance Resources

  Employees gain access to our online portal, MyLifeExpert, which offers a wealth of articles, tools, and resources on topics including family care, financial wellness, legal matters, health, and career development.

• Management & Organizational Support

  We partner with your leadership team by providing management consultations and structured solutions for employee performance issues.

• Critical Incident Response 

  We provide a comprehensive range of critical incident services to support your team during a crisis.

• Substance Abuse Professional (SAP) Services 

  We provide access to DOT-qualified Substance Abuse Professionals who evaluate employees under DOT regulations and recommend education, treatment, and follow-up testing to ensure compliance.

• Workplace Training & Workshops 

  Our experts deliver a wide array of training sessions, available in-person or virtually, on topics designed to improve employees' personal and professional lives, enhancing skills and overall well-being.

• Program Promotion & Engagement 

  We help maximize program awareness and utilization through new employee orientations, custom promotional materials (brochures, newsletters), and active participation in your organization's health and benefit fairs.

• Utilization Reporting

  Organizations receive quarterly and annual reports with de-identified, aggregated data. These reports allow you to understand the impact of EAP and identify workforce trends while ensuring employee confidentiality.

If your organization is interested in working with Penn EAP, please reach out to Ben Evans in PA or Kyle Nash in NJ.