Our Team
Director
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Read More about Genevieve Chaney, Psy.D.
Genevieve Chaney, Psy.D.
EAP Director
genevieve.chaney@pennmedicine.upenn.edu
Genevieve Chaney, Psy.D. is a licensed psychologist with over 20 years of experience. A lifelong resident of the greater Philadelphia region, she earned a bachelor's degree in psychology from Rutgers University and a doctorate in clinical psychology from Widener University. Genevieve brings to Penn’s EAP a wealth of clinical, administrative, management, and leadership experience in nonprofit as well as private organizations. For over a decade, she served as the Director of a Philadelphia court evaluation center, overseeing daily operations and program development, managing professional and administrative staff, and supervising psychology doctoral candidates. In the private sector, she has been Director of Mental Health for an online mental health provider. In clinical work, Genevieve is highly experienced in conducting psychological evaluations and diagnostic assessments, with a strong emphasis on family court-related matters.
Genevieve is committed to advancing high-quality mental health services that are informed by research and best practices. Her professional style is characterized by warmth and empathy, coupled with a straightforward and open approach to addressing challenges and resolving complex issues. Genevieve is enthusiastic about collaborating with organizations to enhance employee well-being and contribute to their success.
EAP Clinicians
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Read More about Roselyn Japes-Shuebrook, LPCRoselyn Japes-Shuebrook, LPC
EAP Clinical Supervisor
Roselyn Japes-Shuebrook, LPC
EAP Clinical Supervisor
Roselyn is a licensed professional counselor who has worked in community mental health, treating adults and adolescents for the past 11 years. She earned her master’s degree from La Salle University in 2012 in Professional Counseling Psychology, and she is currently pursuing her doctorate degree in Clinical Psychology at Immaculata University. Roselyn has received extensive training and is certified to provide Cognitive Behavioral Therapy by the Beck Institute and to treat PTSD using Prolonged Exposure Therapy by the Center for the Treatment and Study of Anxiety. She is passionate about working with adults from diverse backgrounds, and she strives to create a safe space for clients and to build rapport by using humor and practicing authenticity.
Roselyn believes in meeting the individual where they are and using empathy and unconditional positive regard to empower and motivate the client to invest in the therapeutic relationship. She utilizes Cognitive Behavioral Therapy (CBT) approaches to help clients reach an understanding of what they might be experiencing through evidence-based practice. She applies psychodynamic techniques to help clients explore attachment issues and patterns they might be repeating that are causing discomfort and
dysfunction in their personal and professional lives and to collaboratively find ways to enact change so they can live fuller lives with intentionality. -
Read More about Courtney C. Gambrell, LPCCourtney C. Gambrell, LPC
EAP Clinician
Courtney C. Gambrell, LPC
EAP Clinician
Courtney C. Gambrell is a licensed professional counselor who is proudly born and raised in Philadelphia. She earned her master's degree from Villanova University in 2016. Courtney has garnered 7 years of experience in the area of suicide prevention and crisis management. In addition, she has experience providing services to the following: adolescents, parents/caregivers, survivors of domestic violence and members of immigrant populations. Primary concerns have included: depression, anxiety, anger, low self-esteem, identity and family conflict. Courtney's therapeutic approach focuses on developing meaningful relationships, balancing challenging topics with humor, problem-solving and highlighting clients' strengths. Courtney values motivational interviewing as a modality for short-term care. Courtney welcomes individuals interested in faith-based services.
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Read More about Meredith Keller, LPCMeredith Keller, LPC
EAP Clinician
Meredith Keller, LPC
EAP Clinician
Meredith is a skilled, self-aware and insightful clinician with 23 years of success in providing solution-focused treatment as well as teaching psychological and relational skills to adults and couples. She is adept at creating rapport and structuring sessions so that clients move from being stuck in their narrative to being more self-aware to asking themselves “What is this relationship calling on me to grow in myself?” She is able to guide and teach, even as clients are sitting in the session with the person who tends to trigger them the most. Her therapy style is a blend of helping clients gain profound insights, psychoeducation/skill-building and helping them formulate solutions to everyday problems.
Meredith has experience operating a group psychotherapy practice which specialized in conflict resolution and couples therapy using Imago, Gottman and EFT theories and interventions. After years of helping private clients, she wrote and designed an online self-study course for couples to improve their relationships and webinars on sex. As an Approved Clinical Supervisor, she has supervised clinicians from FDU’s master’s degree program and those working toward their LPC’s and LMFT’s. She designed and implemented systems of operation for a profitable practice largely outside of managed care and has served an EAP affiliate with Cigna/Evernorth. She enjoys case consulting and presenting to clients and the community, especially about relationships, parenting and sex in long-term relationships and to clinicians about the skills necessary for effective couples’ work.
Outside of work, Meredith is an avid cyclist who rides mountain, road and downhill, leads female MTB rides and races enduro. During the winter, she’s skiing and weightlifting. She lives in Hillsborough with her husband, 20 year old son and 23 year old daughter. At home, she and her family foster cats/kittens who are in need of recovery from illness or need a break from the shelter and they socialize kittens so they are ready to be adopted. Essentially, it’s an endless supply of kittens! -
Read More about Sharifa Martin, LPCSharifa Martin, LPC
EAP Clinician
Sharifa Martin, LPC
EAP Clinician
Sharifa D. Martin, LPC is an Alumna of Temple University, and the Philadelphia College of Osteopathic Medicine. At PCOM, Sharifa received a Master of Science in Mental Health Counseling with a concentration in Addictions and Offenders. Sharifa has a wealth of knowledge working with Individuals mandated to mental health treatment. In contrast, Sharifa has experience providing therapy to Philadelphia police officers, and their families. Sharifa also has experience working with adolescents in recovery from substance use, and victims of crime. In addition, Sharifa has a wealth of clinical assessment and leadership experience. Sharifa also engages in organizational work providing mental health awareness and access to therapy for black men.
Sharifa’s wide range of clinical experiences is what makes her a compassionate, skilled, and adaptable clinician. Sharifa’s dedication to spreading mental health awareness (education), and providing optimal, culturally informed and comprehensive mental health services is her mission.
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Read More about Vanessa Martin, LPCVanessa Martin, LPC
EAP Clinician
Vanessa Martin, LPC
EAP Clinician
Vanessa Martin is a Licensed Professional Counselor who has over 20 years working in human services field with 9 years being therapist/ counselor. In her experience she has worked with individuals who experiences grief, trauma, emotional struggle, and stress. Her clients presented with challenges concerning anxiety, depression, intimate partner violence, relationship issues, drug and alcohol parenting issues, and career struggles to name a few. She describes the therapy style she uses as adaptive, and interactive and centers on encouraging the development of self-care and accountability in establishing individuals as a priority in their own life. She believes in treating everyone with respect, sensitivity, and compassion. Her therapeutic approaches combine cognitive-behavioral and humanistic and psychoeducation using a strength-based lens. Vanessa received her master’s degree in Human Services Counseling from Lincoln University of PA.
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Read More about Eileen O'Brien, LCSWEileen O'Brien, LCSW
EAP Clinician
Eileen O'Brien, LCSW
EAP Clinician
Eileen is a Licensed Clinical Social Worker in PA, NJ and NY. Prior to joining the Penn Medicine EAP, she worked as a Counselor for the New York City Employee Assistance Program. There, she provided individual and group support for NYC essential workers as they adjusted to and worked through a global pandemic. Eileen is a graduate of Colgate University with a double major in English and Peace and Conflict Studies and earned her MSW from Fordham University Graduate School of Social Service. She has experience working with varied client populations and settings, including the street homeless in Harlem, NY, seriously and persistently mentally ill women in shelter, addiction services, NYC and Philadelphia-area workforce and children in schools. She is trained in a variety of therapeutic approaches including strengths-based, solution-focused, psychodynamic, CBT, MI, mindfulness, crisis intervention and trauma-focused treatment. Outside of work, Eileen enjoys exploring her new city, spending time with family and friends, and prioritizing self-care through music, yoga and humor.
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Read More about Carol Rickard, LCSWCarol Rickard, LCSW
EAP Clinician
Carol Rickard, LCSW
EAP Clinician
Carol Rickard, LCSW, has spent nearly 30 years working in the behavioral health field in both outpatient and inpatient settings with a variety of clinical populations including substance abuse disorders, women’s trauma, geropsychiatric, and crisis intervention. Carol’s expertise is in stress management and wellness. In addition to the 25 books she has published, she has been a featured expert in other publications including Readers Digest, Dr. Oz’s The Good Life, Woman’s World Magazine, and writes a weekly column for Esperanza Magazine. Carol has spoken and conducted trainings for organizations including the NJ State Police, Princeton University, Catholic Charities USA, and US Department of Energy. She is the creator and co-host of a nationally syndicated wellness series called The WELL YOU Show, which is based out of Princeton Community Television. Carol has her master’s in social work from Rutgers University and her bachelor’s in science from Kansas State University.
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Read More about Kevin Russell, MA, LPCKevin Russell, MA, LPC
EAP Clinician
Kevin Russell, MA, LPC
EAP Clinician
Kevin Russell has over 20 years experience in the mental health field as both a clinician/therapist and a program supervisor/director. Kevin started his mental health career at a crisis center in Tucson, Arizona, working on the Mobile Acute Crisis (MAC) Team; and also as a crisis volunteer for the Victim Witness Program of Pima County. After relocating to Ambler Pennsylvania in 2006, Kevin worked as a Family Based Therapist for a non-profit, community mental health agency with a specific focus on children who were at high risk for out of home placement.
Kevin is a strong advocate for helping others discover their intuitive potential using humor and a strengths-based, positive approach that is individualized.
Graduating with dual Bachelor’s degrees one in Psychology and the other in Fine Arts from Northern Arizona University; and a Master’s Degree in Clinical Psychology from the University of Arizona. Became a Licensed Professional Counselor in Arizona (2003-2006); and a Licensed Professional Counselor in Pennsylvania since 2006. First ever, Credentialed Team Coach in High Fidelity Wraparound for Pennsylvania from the Youth and Training Institute (University of Pittsburgh Medical Center).
Kevin continues to develop his expertise in psychology including his ongoing interest in positive psychology and mindfulness strategies helping others to discover their balance. In his spare time, Kevin enjoys doing art and traveling with his wife and cat, Simba.
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Read More about Ian Sherman, LCSWIan Sherman, LCSW
EAP Clinician
Ian Sherman, LCSW
EAP Clinician
Ian Sherman is a Licensed Clinical Social Worker (LCSW), originally from New York. He has over 15 years of experience as a clinical social worker and is licensed in New York and Pennsylvania. Ian recently moved to Pennsylvania and is currently working at Penn Medicine’s Employee Assistance Program as a Clinical Care Manager. He also has a private practice primarily working with men in relationships and other male related issues. Ian also has experience in facilitating groups focused around anxiety and stress reducing techniques.
Account Management
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Read More about Ben EvansBen Evans
Senior EAP Account Manager
Ben Evans
Senior EAP Account Manager
I started working at Penn Behavioral Health Corporate Services in the Spring of 2009. Throughout my time here I have been tasked with many different roles and responsibilities, which have helped me grow and progress not only professionally but personally as well. Coming out of undergrad with a major in Sociology and with a minor in Psychology, I had worked a few different sales positions for Marriott in Colorado and Utah. Therefore, it was a natural progression in accepting my position at Penn Behavioral Health Corporate Services, which my initial main priority was in sales. I had also spent much of my life in Philadelphia and have deep family routes in the region so I knew this is where I wanted to be. I was initiated quickly as my first assignment was the RFP for the Police Department. I very quickly had to learn the business and be able articulate the best responses to all of the requirements of the RFP. During this process I also met with the internal EAP and the Peer officers, who were initially very contentious as they thought were replacing them. After many meetings ensuring them that was not the case I slowly began to build their trust. This trust and our strong relationship has been solidified over the year by my response to many of the critical incident that Officers were involved in. They not only see the care and empathy I have for the Officers but the willingness to come out and speak to Officers on last out (12am) or going to Roll Calls to meet Officers at 6am. There are 5 Peer Officers currently all of whom I have known and worked with for more than 12 years. The Captain of the unit has changed but I have a great relationship with the current Captain over the past 3 years. My second major responsibility when I began here was bringing on the Septa contract. I worked tireless to answering the very complex and demanding RFP for Septa. It is a 5-year contract that we have to re-bid for at the end of the 5 years. We were just awarded it for the 3-time last year, which has been my responsibility each time. I have been able to cultivate a very strong relationship with their Leadership, head of Medical and head of HR. They have known me for years and will personally reach out with any issue or concerns they have. I have been the only constant for them over the years as our structure has changed and shifted significantly and they have acknowledged and appreciated my presence and the work I do to support their staff. Working in Sales as my priority and being awarded accounts such as the Police, Septa, CHOP, City of Philadelphia, Burlington County, and Gloucester County to name of few. I learned that what I most enjoyed was the on boarding process for each of the new accounts, where I met all the HR staff, learned about the culture and population of each organization, as well as, each of their specific needs. I wanted to be more involved in helping and support the HR and Leadership of the organization, as well as, all the staff. I began to make the transition into more of an Account Management role while working hard at being certified in many forms of critical incident reponses: Mental Health First Aid, Psychological First Aid, Crisis Intervention, Group, Crisis Invention Peer and Individual, Suicide Prevention, Indentation and Postvention. I have always been a constant learning and being able to help and support staff during difficult times was no exception. I also worked hard to become an informed and engaging trainer. Over the years I have expanded my knowledge base to be able to training on various topics but also have developed my own tone and personality as a presenter. My goal has always been to be very knowledgeable about a subject but also have very calm and approachable presence because in those moments I am the face of the organization. If staff are comfortable with me and find me to be knowledgeable, they are more likely to access the EAP benefit. The time and work I have put in over the years has ingratiated myself to these organizations. I have been able to help and support them in their time of need, often when they feel lost or unsure of how to help their staff. There is a trust and appreciation that I have developed by responding quickly and with expertise to these organizations. I have also been lucky to have so many of the same organizational contacts remain constant through my time here that I have been able to build not only strong working relationships but strong personal relationships. Penn Behavioral Health Corporate Services has seen a lot of transition over the years and I am very excited to where we are at and where we are headed. I take pride in being a constant throughout these changes and it feels uplifting to be a familiar face and stabilizing force for all of the organizations.
Operations
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Read More about Wendell PetersonWendell Peterson
Operations / Client and Affiliate Provider Relations
Wendell Peterson
Operations / Client and Affiliate Provider Relations
Wendell Peterson began his career in Y2K with Quest Diagnostics as a Billing Customer Service Representative where he responded to a high volume of incoming calls related to patient billing, insurance and other patient related inquiries. He was also tasked with many Treasury related responsibilities. Wendell leveraged the skills developed at Quest to become a Senior Billing Coordinator for Optimum 360 where he supported the Revenue Cycle, including the patient’s financial expiration though documentation and coding accuracy to claims integrity and processing and also denial management and recovery. Wendell joined Penn Medicine in 2017 as a Patient Service Associate at Delancey Internal Medicine, where he supported providers that worked with patients to set and accomplish health care goals. Wendell was an important part of the intake process including scheduling new and return patient visits. Wendell’s last role was an Accounts Receivable Representative working with patients to resolve payment issues.
Wendell attended the Community College of Philadelphia where he earned his Associate of Applied Science degree.
