Attention: University Data Center Outage to Affect Multiple University Systems August 6th & 7th
ISC has confirmed that there will be a scheduled data center outage on Saturday, August 6th and Sunday, August 7th. During the downtime, ISC will perform maintenance and upgrades on network and electrical systems in the University data center.
This outage will have no direct impact on PSOM systems managed by PMACS / DART. However, this downtime may temporarily affect PMACS / DART-managed systems that rely on University systems for data or other functionality. Local IT systems not managed by PMACS / DART that are hosted in ISC’s data center may also be affected.
Impacted University applications and services include but are not limited to the following:
- All mainframe applications
- BEN Deposits
- BEN Financials
- Business Services (Parking, Dining, Campus Express, StarRez)
- Contact Center (Genesys platform)
- Data Warehouse collections
- Penn Community
- Penn Directory
- PennNet Mailing Lists
- University Research Services systems (HSERA, ARIES, RIS, Polaris, PennERS)
Local IT systems not managed by PMACS / DART that are hosted in ISC’s data center may also be affected. Individuals who have local IT systems hosted by ISC should follow their existing support process for any questions.
During the downtime, systems may be unavailable for extended periods of time. Please plan accordingly to mitigate your impact from this downtime. If you have any questions, please contact PMACS / DART.