Update to the BlueJeans Virtual Meeting Service in FY23
Attention BlueJeans Virtual Meetings Users:
We are writing to update you on the status change coming to BlueJeans Virtual Meetings. If you or your team currently use BlueJeans Virtual Meetings, please review the information below carefully.
Effective July 1st, 2022, BlueJeans Virtual Meetings will be removed from the university’s portfolio of Common Good services. Users will not be able to use the service for existing or newly scheduled meetings after this date.
New user accounts will no longer be available beginning May 15th, 2022.
All users who currently have BlueJeans Virtual Meetings recordings they wish to keep should download them prior to June 30th, 2022. Information about how to download meetings can be found below.
Who Is Affected?
All current University of Pennsylvania BlueJeans Virtual Meetings service users will be affected by the changes.
Who Is Not Affected?
This change does not directly impact BlueJeans Events, which is used for webinars and events and will remain an available platform.
This change does not impact the use of BlueJeans for Telehealth within Penn Medicine. Patient encounters for clinical and clinical research purposes scheduled through PennChart and managed via Switchboard are not affected.
Options
Penn currently has 2 other centrally funded options for those using BlueJeans.
- Zoom – PennMedZoom is available to active faculty, staff, and students, including for academic use, and is integrated with Canvas. More information can be found here: https://www.med.upenn.edu/dart/zoom/
- Teams – Microsoft Teams is available to all who have an active PennO365 or PennMedO365 account and is recommended for meetings in administrative settings.
What Do I Have To Do?
Review your current use of BlueJeans and contact your local service provider if you have any major concerns about transitioning to another option.
If you have recordings in BlueJeans Virtual Meetings that you would like to keep after the service is retired, you can follow the instructions linked here to learn how to download them.
Questions
More detailed information will be provided as we continue gathering information. If you have any questions, please email bluejeans-psom-changes@pennmedicine.upenn.edu or contact your local support provider. For more information on the available Video Conferencing tools, please visit https://www.isc.upenn.edu/how-to/video-conferencing-tools.