Crowdstrike Issue - 4 PM Update - BRB Depot on Monday, July 22
At this time, PSOM Windows servers, including fileshares, have been restored and are online. Staff continue to work to restore individual Windows computers as individuals report their issues. If you have not already, please submit a ticket for your device if it was impacted by today's disruption.
For users who need urgent help with a PMACS-managed laptop, next Monday PMACS will set up a walk-up depot where users can bring a device to apply a fix to the Crowdstrike issue.
Location: Biomedical Research Building II (BRB) Lobby. 421 Curie Boulevard
Time: Monday, July 22 8 AM to 4 PM
Users will be assisted on a first come, first serve basis. We will not be able to assist with non-PMACS devices such as UPHS or CHOP managed PCs.