LSP Tools
ISC Provider Desk and Policy
ISC Provider Desk
The University's phone and email support service designed to serve the needs of Local Support Providers (LSP)
215-573-4017
prodesk@isc.upenn.edu
University's Computing Policies
Collected here are University information security policies, privacy policies, network policies, and guidelines.
Networking
- Network Port Request Form: Use this form for requesting PennNet Port activations, deactivations, installations and upgrades.
- PennNet Consultation: Use this to request a consultation (either a walkthru or a meeting) to discuss the installation of wallplates or other PennNet services
- IP Request Page: Use this form for PennNet IP Address Creation, Deactivation, and IP Billing Info. Update Requests
- IP Router/Gateway Tool: Use this tool for obtaining the router and gateway for any given IP address on the School of Medicine Subnets.
- IP Tool: Use this tool to find the IP address of a machine.
- Incident Reporting: Use this tool to submit tickets to SOM Information Security
- Network Account Request Page: Use this form for requesting Network accounts. LSPs should gather appropriate information prior to filling out the form.
For more information, email medhelp@mail.med.upenn.edu or submit a ticket.