Perelman School of Medicine at the University of Pennsylvania

LSP Tools

ISC Client Care

The University's IT support service designed to serve the needs of Local Support Providers (LSP)

https://www.isc.upenn.edu/help

215-898-1000

help@isc.upenn.edu

 

University's Computing Policies
Collected here are University information security policies, privacy policies, network policies, and guidelines.

Networking

  • Network Port Request Form: Use this form for requesting PennNet Port activations, deactivations, installations and upgrades.
  • PennNet Consultation: Use this to request a consultation (either a walkthru or a meeting) to discuss the installation of wallplates or other PennNet services
  •  IP Request Page: Use this form for PennNet IP Address Creation, Deactivation, and IP Billing Info. Update Requests
  • IP Router/Gateway Tool: Use this tool for obtaining the router and gateway for any given IP address on the School of Medicine Subnets.
  • IP Tool: Use this tool to find the IP address of a machine.
  • Incident Reporting: Use this tool to submit tickets to SOM Information Security
  •  Network Account Request Page:  Use this form for requesting Network accounts.  LSPs should gather appropriate information prior to filling out the form.

For more information, email medhelp@mail.med.upenn.edu or submit a ticket.

Penn Medicine Academic Computing Services (PMACS) at the Perelman School of Medicine

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