Instructions on How to Connect to the PMACS VPN

Instructions on How to Connect to the PMACS VPN

PMACS is now requiring that users connect to the secure network via a VPN client.  Please use the instructions below to set up your VPN client on either a MAC or a PC.

Preferred Setup Instructions

Please try these instructions below to set up the VPN:

• Windows Automated Setup Instructions
• Mac Automated Setup Instructions

Alternate Setup Instructions

If the instructions above do not work, please try these.

• Windows Manual Setup Instructions
• Mac Manual Setup Instructions

Important Note about secondary passwords

When logging into Pulse Secure VPN you will be asked for a secondary password. This is asking how you would like to proceed through DUO and not for a specific password. Depending on how you have set up DUO this will mean typing "push", "phone", "text", or entering a security key.

• Push: a DUO popup will appear on the phone setup with DUO that will ask for your Approval (recommended)
• Phone: a call will be sent to the number specified and you will be asked to press a key to approve.
• Text: a text message will be sent to the number specified and you will be asked to reply to approve.

For More Information

Please contact MED HELP or CSG with any questions.