Crucial Conversations: Tools For Talking When Stakes Are High

Program Overview

Crucial Conversations is a one-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional or risky topics—at all levels. By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

NOTE: If you or a departmental team is interested in signing up for an offering of Crucial Conversations or would like to learn more information, please contact psom-oe@pobox.upenn.edu

To register for our Public: Crucial Conversations- Tools for Talking When Stakes our High