Instructions on How to Connect to the PMACS VPN
PMACS is now requiring that users connect to the secure network via a VPN client. Please use the instructions below to set up your VPN client on either a MAC or a PC.
Preferred Setup Instructions
Please try these instructions below to set up the VPN:
Alternate Setup Instructions
If the instructions above do not work, please try these.
Important Note about secondary passwords
When logging into Pulse Secure VPN you will be asked for a secondary password. This is asking how you would like to proceed through DUO and not for a specific password. Depending on how you have set up DUO this will mean typing "push", "phone", "text", or entering a security key.
- Push: a DUO popup will appear on the phone setup with DUO that will ask for your Approval (recommended)
- Phone: a call will be sent to the number specified and you will be asked to press a key to approve.
- Text: a text message will be sent to the number specified and you will be asked to reply to approve.
Who can I contact for more information?
If you have additional questions or need assistance, please submit a helpdesk ticket or visit the Need Help section of the website.