Windows 11 Upgrade - Self-Service V2
Last updated 07/30/25
This guide outlines how to upgrade your PMACS-managed Windows device from Windows 10 to Windows 11.
Time:
1-2 hours, depending on network speed and hardware. To minimize disruption, you can begin this process (up to step 9) before you leave for the day, and it will run on its own overnight.
Prerequisites:
- Your device is running Windows 10 (version 2004 and later). You can confirm your version by going to Start > Settings > System > About > version is listed under "Windows Specifications".
- Your device must be compatible with Windows 11. (See more)
- 9 GB of available storage.
Instructions:
- Before beginning the upgrade process, please ensure you have saved all open files on your PC.
- Navigate to your desktop and double click the Windows 11 Installation Assistant icon.
Note: If you cannot locate the assistant on your desktop, click here to download it directly, then launch the assistant once downloaded. - To begin the upgrade, click ‘Accept and Install’
- Once you accept, the installation process will begin. If you wish to run this upgrade overnight, you can lock the PC at this point and it will complete on its own.
- Once installation is complete, you will be prompted to reboot your device, to reboot immediately select ‘Restart Now’.
- The device will reboot (potentially multiple times). Please be patient, do not turn off the device at any point.
- Once completed, you will be brought to the Windows 11 login screen.
Troubleshooting:
If you require additional assistance with the upgrade or experience any issues, please submit a PMACS CSG helpdesk ticket.