iConnect: Patient Recruitment Management System (PRMS)

About iConnect

iConnect is Penn Medicine's clinical trial listing, search, and recruitment platform. It is a key component of research at Penn for both clinical research teams and research participants. Veiw iConnect here.

The iConnect system provides patients and the public a user-friendly platform to search for research studies at Penn and volunteer through the system. Patients and the public may also choose to create a profile in the iConnect Volunteer Registry, so they may be identified by research teams and contacted through the system for matching studies.

For clinical research professionals, iConnect is a valuable recruitment tool, which helps research teams receive volunteer referrals, prescreen potential participants, track enrollment, message patients, schedule site visits and log contacts. Advanced functions include mobile app development for clinical research, e-consenting, bi-directional texting, ePRO data collection, analysis and more.

Watch a video on iConnect. iConnect at Penn Medicine is powered by TrialX.

iConnect's Features

  • Clinical Trial / Research Studies Listing

  • Contact Study Team Form
  • Volunteer Registry
  • Trial Information Syncing with ClinicalTrials.Gov
  • Auto Reply
  • Prescreening with Multi-Languages
  • Data Tracking for Recruitment Outreach
  • Website Development
  • Multi-Site Locations
  • Ability to Add Patients in Clinic
  • Recruitment Management System
  • Text Messaging / Communication Logs
Schedule a Demonstration of iConnect's Features

The Office of Clinical Research offers virtual recruitment consultations and demonstrations of iConnect's features. Consultation hours are typically Mondays and Fridays 12:30 to 1:30 by appointment. To schedule a consultation, contact the OCR Recruitment Specialist Thomas Hohing.

Advance (Consenting, ePRO thru Mobile Apps)

The Advance platform allows research teams to create consents in a mobile app creation platform, including consent review, and e-signatures. 

Advance is a highly configurable Do-It-Yourself solution to collect research data from any source. This platform is powered through the Vendor, TrialX.

More information here.

Outreach Using CureTalks@Penn

TrialX CureTalks@Penn is a research interview podcasts service offered through the OCR to research teams at no cost. The interview is typically completed virtually with the study PI and displayed on Penn Medicine's website, social media platforms and YouTube.

View the CureTalks playlist on YouTube here.

To inquire about producing a CureTalks interview, contact the OCR.

Training and FAQs

Training

Requirements for Account Creation and Reactivation

iConnect is a HIPAA-complient system and requires documented training to gain system access. Steps for access:

  • Complete the self-administered e-training module on Penn Workday here.
  • Complete the REDCap Request for Activation Form provided at the end of the training.
  • The Office of Clinical Research will grant access shortly after receiving the Request for Access Form, approximately 48 hrs.

Note: Prior to account activation, iConnect users must have a valid PennKey and be associated with at least one Penn IRB-approved research study.

 

Coming Soon

FAQs

Why is my study listed on iConnect?

Penn Medicine has an obligation to our patients and the public to increase access and visibility to all clinical research conducted at our premises. The iConnect platform helps us fulfill this obligation by offering patients and the public a user-friendly method to search and volunteer for research studies at Penn.

 

How was my study listed on iConnect?

A monthly API (data feed) imports most newly IRB-approved studies from HSERA into iConnect. The API will import the study’s IRB#, NCT#, title, a basic study description, department, org code and the study team contacts listed in HSERA's personnel section. The study team contacts will receive a system-generated email to alert them that the study is listed in iConnect and provide instructions how to make edits to the listing or switch the study’s status.

Research study listings can also be manually added by contacting the Office of Clinical Research (psom-ocr@pobox.upenn.edu).

Study team professionals who have completed iConnect training in Penn Workday (link here) can access to their study's Trial Information page, where they may edit the study details or update the study status. To learn how to make edits, watch this micro e-learning video here.

 

Study team professionals without an active iConnect account may contact the Office of Clinical Research to request a study status update.

Study team assignments originally created by API between HSERA and iConnect from list of HSERA personnel section.

Remove a Study Team Member's Access

Contact the Office of Clinical Research and include the study's IRB#(s), team member's name, email and a brief explanation for unassignment.

Add a Study Team Member with an Existing Active iConnect Account 

Contact the Office or Clinical Research and include study's IRB#(s), team member's name, email and PennKey (required).

Add a Study Team Member without an Existing Active iConnect Account

iConnect is a HIPAA-compliant system and documented training is required to gain access. Study team members without an exisiting active account may complete the iConnect e-training module on Workday here.