What to Expect

We understand that knowing what to expect and being prepared can help with taking that first step to get the support you need and deserve.

Click a section to expand and learn more about our treatment program.

The fastest way to get connected is to call our main line at 844-573-3146. After a prospective client calls, they will...

  1. Connect to our intake coordinator to complete an 20-minute intake screening to match new clients with the expert therapist best suited to meet their needs.
  2. After completing the intake screening, new clients are scheduled for a clinical assessment with a therapist within 1-2 weeks of a completed intake screening.

Our intake coordinator answers calls during regular business hours. In the event that a call cannot be answered immediately, intake calls are typically returned same day and always within 24 business hours.

The next steps is the clinical assessment which will result in a personalized treatment plan. During this step, new clients will...

  1. Complete the assessment with a therapist over one or two sessions for individuals, or up to three sessions for couples/families. Clients will discuss their challenges and share background information, based on their comfort.
  2. Once completed, the assessment helps the therapist identify the appropriate diagnosis and begin to create a personalized treatment plan.
  3. Diagnoses are recorded in client records, which are confidential. Both the assessment and diagnosis are necessary to meet our legal and ethical obligations as clinicians. Clinicians also use diagnoses to make the best possible treatment recommendations using one or more evidence-based treatment options.

Sometimes the assessment reveals that another clinic or treatment options outside the Cohen Clinic would best serve the client's needs.  In this scenario, we help clients connect with the best available resources to help clients meet their goals.

Each person's treatment plan varies and can include the following components...

  1. Therapy: Our skilled clinicians provide evidence-based treatments for individual adults, children, and adolescents; couples; and families. These treatments include cognitive processing therapy (CPT), cognitive behavioral therapy (CBT), motivational interviewing, problem solving therapy, integrative behavioral couples therapy, prolonged exposure therapy (PE), and more. Appointments are typically once a week
  2. Case Management: Our case management team connects therapy clients to additional resources to get support for issues like unemployment, benefits, housing, finances, education, and more.
  3. Medication Management: Our in-house psychiatrist is available to work with adult clients who are interested in understanding more about evidence-based medication treatment options. The clinic is unable cover the costs of medications, but can connect clients to resources available to help with costs.

All treatment at the Cohen Clinic is evidence-based (meaning research shows these treatments work) and measurement-based, which means clients report their symptoms each week via symptom measures. The Cohen Clinic uses a secure, HIPAA-compliant digital system to collect and track symptoms throughout treatment, and clinicians have access to this data in real time.

  • About 48 hours before therapy appointments, clients receive either text message or email with a unique, secure link to complete their weekly symptom measures. The measures must be completed prior to the session starting.
  • Symptom measures take about 5 to 10 minutes to complete and ask about mood and any events that happened since the previous appointment.
  • We also collect monthly symptom data to make sure there is progress towards the client's overall treatment goals.
  • Tracking symptom data allows both clients and clinicians to see progress over the course of treatment.
Length of treatment can vary, but our time-limited treatment model is designed to get clients back to better within 12-16 sessions (or three to four months of weekly sessions). Clients completing treatment will...
  1. Work with their therapist on a transition plan that include next steps after completing their treatment at the Cohen Clinic.
  2. Work with our case management team for any post-treatment support, including ongoing psychiatry and/or connecting to a long-term care provider.
  3. Complete a short, anonymous satisfaction survey that is sent to their email.
  4. Receive follow-up quality of life surveys 3, 6, and 12 months after treatment. Discharged clients will receive these surveys via text or email (depending on the client's preference) with secure links to take the survey. Follow-up surveys help us monitor long-term mental health gains and give former clients an opportunity to connect with our staff for any other needs or support. 

Booster sessions are an option for clients who complete treatment to help ​clients maintain gains.

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