Microsoft Office 365 Basic Authentication End of Life
On October 1st 2022, Penn Medicine will no longer allow older email clients that use basic authentication to connect to Penn Medicine email servers. Modern Authentication will be the only method of connecting to your Penn Medicine email.
We are contacting you because you may be connecting to your Penn Medicine email via basic authentication.
How do I start using modern authentication?
Update your email client to the most recent version or install one of the clients below that use modern authentication. Microsoft recommends the use of the latest Outlook client to connect to your Penn Medicine email. Note: Microsoft Outlook is the only client fully supported for your Penn Medicine O365 email.
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Email clients with modern authentication |
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Windows OS |
Microsoft Outlook 2016 or higher |
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macOS |
Microsoft Oultook 2016 or higher Mac Mail (Mac OS 10.14 or newer) |
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iOS |
Microsoft Outlook 2016 or higher Mac Mail (iOS 11 or newer) |
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Android |
Microsoft Outlook 2016 or higher |
Not sure which version you have or need assistance upgrading? DART supported users, please enter a helpdesk ticket. For all other users, contact your local support provider.