Pennkey Self-Service Password Reset (SSPR) - Enrollment Open

On November 15, 2022, the University’s current PennKey password reset process will be replaced with a new application called “PennKey Self-Service Password Reset” (SSPR). SSPR is a modern, secure, easy-to-use app for resetting your PennKey password – using only your pre-registered personal (non-Penn) email address and cell phone number. 

Enroll Now

To take advantage of the benefits of SSPR when it becomes available on November 15, all PSOM faculty, staff, and students are strongly encouraged to pre-register their preferred personal contact information at:  

https://accounts.pennkey.upenn.edu/pwm/private/updateprofile 

Note: On October 18, an intercept page will begin to appear at PennKey login asking you to enroll in SSPR (page only appears once a day at PennKey login). 

PSOM faculty, staff, and students who choose not to enroll will need to contact PMACS/ DART during regular business hours only if they need to reset their PennKey passwords after November 15. The current PennKey password reset system will no longer be available.

Help and Resources 

• SSPR Enrollment Instructions 
• Contact the DART Helpdesk or PennKey Support 
• Penn’s Identity & Access Management Program website