Mail & Receiving

Locations & Hours

Locations

BRB II/III
Room 133 (Right off the lobby, entering from Curie Blvd.)
421 Curie Boulevard

SCTR, JMEC, PCAM-SPE
Building 421
3400 Civic Center Boulevard (Concourse level)

TRL
125 South 31st Street

Window Hours

Open 8 AM-Noon and 1-4 PM (closed for lunch from Noon-1 PM). Departmental mail pickup and receiving requests are available during this time.

*PSOM Distribution Services, at all Facilities, will be offering limited hours of operation and services during the University’s Special Winter Break.

Special notice regarding Amazon deliveries

In response to reported cases of mis- or failed delivery from Amazon (packages left in building lobbies, corridors, without signature), and in effort to minimize these issues, Distribution Services recommends that you use the following address format for all Amazon purchases being delivered to the Perelman School of Medicine:

Main Campus (ACH, BRB, BLK, CRB, CYC, STM, JMB, JP, SCL)

Name: John Smith / ACH 335 (Staff name and building/room in NAME line)

Address 1: Biomedical Research Building II/III 133 (loading dock address so it makes it to us)

Address 2: 421 Curie Blvd

City/State/ZIP: Philadelphia, PA 19104

South Campus (SCTR/TRC, SPE, JMEC)

Name: John Smith / JMEC 0515EW (Staff name and building/room in NAME line)

Address 1: SCTR CN-124 (loading dock address so it makes it to us)

Address 2: 3400 Civic Center Blvd, Building 421

City/State/ZIP: Philadelphia, PA 19104

It is also recommended that the above address be saved, and that you “update delivery instructions” to reflect the following:

· Property type

o Business

· When is this address open for deliveries?

o Monday – Friday 8:00am – 5:00pm

o Saturday – Sunday Closed for deliveries

· Can this address receive deliveries on federal holidays?

o No

· Where should we leave your packages at this address?

o With mailroom or other staff at the dock

· Do we need additional instructions to find this address?

o Please deliver packages to Distribution Services loading dock, or ask the security officer stationed in the lobby to direct you to the Distribution Services office

Please do not hesitate to reach out to Distribution Services with any questions or comments at 215-898-6189.

Addressing Mail to PSOM

Please use a complete address, which contains the following:

Full Name of Recipient
Room/Lab Number
Full Building Name

The United States Postal Service (USPS) prefers that addresses adhere to the following standards:

Use all uppercase
Use Helvetica, Arial or other sans-serif font
Do not use a bold, condensed, or extended font
Left justify
Do not have addresses longer than 6 lines
USPS scanners read from the bottom up, starting with the ZIP Code. The last two lines of the address should always be street address, then city, state, and ZIP.

Please be sure to follow USPS addressing standards (above). You can find the mailing addresses for these buildings here.

Please follow the format below for the Jordon Medical Education Center (JMEC) and the Smilow Center for Translational Research (SCTR).

Addressing Mail to JMEC

Line	Field Names	Sample Address
1	Name	JEAN Q SMITH PHD
2	Department	ACADEMIC PROGRAMS RM 632
3	University and School	PERELMAN SCHOOL OF MEDICINE AT THE UNIV OF PA
4	Building Name	JORDAN MEDICAL EDUCATION CENTER 6TH FL
5	Street	3400 CIVIC CENTER BLVD BLDG 421
6	City, State, ZIP Code	PHILADELPHIA PA 19104-5162

Addressing Mail to SCTR

Line	Field Names	Sample Address
1	Name	JEAN Q SMITH PHD
2	Department	ENDOCRINE AND ONCOLOGIC SURGERY RM 166
3	University and School	PERELMAN SCHOOL OF MEDICINE AT THE UNIV OF PA
4	Building Name	SMILOW CENTER FOR TRANSLATION RESEARCH 8TH FL
5	Street	3400 CIVIC CENTER BLVD BLDG 421
6	City, State, ZIP Code	PHILADELPHIA PA 19104-5156

ZIP Code + Four

To ensure proper delivery to JMEC and SCTR, please use the standard 19104 ZIP Code plus four digits.

SCTR + 4 Digits	Floor	JMEC + 4 Digits
	Concourse
	5th	5168
5162	6th	5162
5163	7th
5156	8th
5157	9th
5158	10th
5159	11th
5160	12th

Outgoing Mail

Outgoing mail can be dropped off at designated PSOM campus collection locations or taken directly to a Distribution Services window at one of the locations listed above. Outgoing mail is collected from designated collection locations daily.

Outgoing Bulk Mail

Outgoing bulk mail is defined as 5 or more large, heavy pieces or 100 or more standard-size pieces. All outgoing bulk mail should have a mail authorization card filled out completely and attached.

Mailings of 5 to 20 pieces should be bundled neatly. Larger mailings of more than 20 pieces should be placed neatly in mail tubs. Distribution Services can provide mail tubs if needed. All outgoing bulk mail should be taken to either the BRB or SCTR Distribution Services window.

Stamps & Mailing Supplies

Distribution Services does not sell stamps. For mailing supplies, visit the post office at 3000 Chestnut Street or at another location.

Change of Address

Register your change of address with Penn Mail Services and USPS
To change your address with PSOM Distribution Services, please submit a SPO - Change of Address Form
- Use this form if your department, or an office or lab within your department, is moving
- Please note that filling out these forms does not update staff members' Penn Directory listing
Click here to change your Penn Directory listing (PennKey and password required)
If you are moving because you are changing jobs within the university, please update your record in Workday
Notify vendors and publishers directly if any mail addressed to you is department business that should be delivered to another person (e.g., invoices, periodicals, bank statements, etc.). This way, the mail will stay with the department

Tracking Mail and Packages

Distribution Services staff are unable to track First Class Mail or Express Mail designated for "desktop delivery" from vendors such as FedEx or UPS. This includes FedEx Same Day, Same Day City, and First Overnight services. Contact the carrier directly to track these services.

Distribution Services distribution staff will help track and locate packages during normal hours of operation for:

Certified or Registered Mail
Non-desktop FedEx and UPS packages for which you have a tracking number
Vendor shipments (e.g., Fisher, Emsco)

Special Considerations

Radioactive Material

Packages containing radioactive material will be delivered directly to the user by the carrier or to the EHRS radionuclide distribution facility.

Scientific or Warrantied Sensitive Equipment

When you place an order for scientific or warrantied sensitive equipment, it is crucial that you clearly indicate on the PO: “INSIDE DELIVERY REQUIRED.” Movement of this type of equipment by Distribution Services staff may invalidate the warranty.