Description of Clinical Expertise

I have a passion for improving patient access and innovating on our care delivery models. In Dermatology, I have increased the percentage of NPVs seen within 10 days, placing us in the top 10% nationally for academic dermatology centers. I am currently working on piloting asynchronous visits in dermatology and OBGYN. The goal of asynchronous visits is to further improve our access initiatives, by innovating on how and where we deliver care to our patients.

I additionally have worked closely with pharmacy in our department. I noticed many providers were prescribing topicals that are not formulary for our Medicaid patients. Pharmacy was doing prior authorizations for these medications, only to end in a denial and a request to prescribe a covered preferred topical. As such, I met with pharmacy, and we created a universal Medicaid protocol. This protocol allows for interchangeability of commonly prescribed dermatologic medications for our patients so that pharmacy can quickly and efficiently switch to covered alternatives. The end result was a drastic reduction in denied PAs and patients were able to receive treatments in record times. We further expanded the project so that patients were given the option to receive their medication via delivery, if they were unable to come in to pick them up. Furthermore, the program increased revenue for the health system, as the prescriptions tended to stay in house.