Penn's Employee Assistance Program
Penn's Employee Assistance Program (EAP) provides eligible faculty and staff and their families access to free, confidential, 24/7 counseling and referral services for personal and professional life issues from any location. EAP services are available by phone, email, webchat, video, and through face-to-face sessions. The Health Advocate EAP counselors will connect you with the right experts at the right time: masters level clinicians, work/life specialists, medical bill negotiators, and financial and legal professionals. In addition, Health Advocate offers multi-language capabilities.
Where you go for EAP depends on your employer. Please refer to the table below.
|Your Primary Work Affiliation||Description||Website||Contact Information|
Perelman School of Medicine
(including PSOM faculty practicing at CHOP, VA)
|PSOM's Employee Assistance Program (EAP) provides eligible faculty and staff and their families access to free, confidential, 24/7 counseling and referral services for personal and professional life issues from any location.||www.healthadvocate.com/upenn
*PSOM contracts with Health Advocate to implement our EAP program. When you visit their site, you will need to register using your penn key/password.
|UPHS + CCH||If you would like some information or resources, call (888) 321-4433, 24-hours a day, 7-days a week. This is a no cost, professional, confidential EAP service for you and your dependent's personal and professional needs.||https://www.med.upenn.edu/psychiatry/pbhcs.html||888-321-4433|
|LGH||Quest’s custom-built EAP Program is designed to help employees help themselves by facilitating timely access to mental health and substance abuse counselors and therapists within our behavioral health network, 24/7.||www.questeap.com||1-800-364-6352|
|Princeton Health||The Princeton Employee Assistance Program is a counseling benefit that is available to any Princeton Health employee and their adult household members.||https://www.princetonhcs.org/care-services/princeton-employee-assistance-program||1-800-527-0035|