Penn's Employee Assistance Program
Penn's Employee Assistance Program (EAP) provides eligible faculty and staff and their families access to free, confidential, 24/7 counseling and referral services for personal and professional life issues from any location. EAP services are available by phone, email, webchat, video, and through face-to-face sessions. The Health Advocate EAP counselors will connect you with the right experts at the right time: masters level clinicians, work/life specialists, medical bill negotiators, and financial and legal professionals. In addition, Health Advocate offers multi-language capabilities.
Where you go for EAP depends on your employer. Please refer to the table below.
| Your Primary Work Affiliation | Description | Website | Contact Information |
|---|---|---|---|
|
Perelman School of Medicine (including PSOM faculty practicing at CHOP, VA) |
PSOM's Employee Assistance Program (EAP) provides eligible faculty and staff and their families access to free, confidential, 24/7 counseling and referral services for personal and professional life issues from any location. | www.healthadvocate.com/upenn *PSOM contracts with Health Advocate to implement our EAP program. When you visit their site, you will need to register using your penn key/password. |
EAPinfo@healthadvocate.com 1-866-799-2329 |
| UPHS + CCH | If you would like some information or resources, call (888) 321-4433, 24-hours a day, 7-days a week. This is a no cost, professional, confidential EAP service for you and your dependent's personal and professional needs. | https://www.med.upenn.edu/psychiatry/pbhcs.html | 888-321-4433 |
| LGH | Quest’s custom-built EAP Program is designed to help employees help themselves by facilitating timely access to mental health and substance abuse counselors and therapists within our behavioral health network, 24/7. | www.questeap.com | 1-800-364-6352 |
| Princeton Health | The Princeton Employee Assistance Program is a counseling benefit that is available to any Princeton Health employee and their adult household members. | https://www.princetonhcs.org/care-services/princeton-employee-assistance-program | 1-800-527-0035 |